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Hi, I was helping my grandfather with burning with his new computer and I encountered a problem. I get a burn process failed error every time I try. I've tried using a different external recorder using the same media and burning the same files and everything worked fine, so I'm thinking its the Phillips drives fault. Here is the Nero 6 log, from what I can see everything goes fine till this "calibration area full" message.

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

NT-SPTI used
Nero Version: 6.6.1.4
Internal Version: 6, 6, 1, 4d

Recorder: <PHILIPS DVD+-RW DVD8801> Version: AD21 - HA 1 TA 0 - 6.6.1.4
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <PHILIPS DVD+-RW DVD8801 >Version: AD21 - HA 1 TA 0 - 6.6.1.4
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3802110A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : PHILIPS DVD+-RW DVD8801 atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
PHILIPS DVD+-RW DVD8801 E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 509MB (522224kB)
Free physical memory: 224MB (229596kB)
Memory in use : 56 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

10.8.2007
CD-ROM (ISO)
7:43:06 PM #1 Text 0 File Isodoc.cpp, Line 6475
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

7:43:06 PM #2 Text 0 File Burncd.cpp, Line 3012
PHILIPS DVD+-RW DVD8801
Buffer underrun protection activated

7:43:06 PM #3 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 72704KB of Memory

7:43:06 PM #4 Text 0 File Reader.cpp, Line 124
Reader running

7:43:06 PM #5 Text 0 File Writer.cpp, Line 122
Writer PHILIPS DVD+-RW DVD8801 running

7:43:06 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

7:43:06 PM #7 Text 0 File Burncd.cpp, Line 3305
Turn on Track-At-Once, using CD-R/RW media

7:43:06 PM #8 Text 0 File DlgWaitCD.cpp, Line 281
Last possible write address on media: 359845 ( 79:59.70)
Last address to be written: 599 ( 0:09.74)

7:43:06 PM #9 Text 0 File DlgWaitCD.cpp, Line 293
Write in overburning mode: NO (enabled: CD)

7:43:06 PM #10 Text 0 File DlgWaitCD.cpp, Line 2612
Recorder: PHILIPS DVD+-RW DVD8801

7:43:06 PM #11 Text 0 File DlgWaitCD.cpp, Line 459
>>> Protocol of DlgWaitCD activities: <<<
=========================================

7:43:07 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 600 (600) = #600/0:8.0
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 598 blocks [PHILIPS DVD+-RW DVD8801]
--------------------------------------------------------------

7:43:07 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [PHILIPS DVD+-RW DVD8801] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 1536000, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0x00
-150 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
600 | lead-out | 1 | 0x41 | 0x00

7:43:07 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1127
Removed 2 run-out blocks from end of track 1. Length: 600 -> 598.

7:43:07 PM #15 Text 0 File SCSIPassThrough.cpp, Line 38
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

7:43:07 PM #16 Text 0 File SCSIPassThrough.cpp, Line 83
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

7:43:07 PM #17 Phase 24 File dlgbrnst.cpp, Line 1685
Caching of files started

7:43:07 PM #18 Text 0 File Burncd.cpp, Line 4145
Cache writing successful.

7:43:07 PM #19 Phase 25 File dlgbrnst.cpp, Line 1685
Caching of files completed

7:43:07 PM #20 Phase 36 File dlgbrnst.cpp, Line 1685
Burn process started at 48x (7,200 KB/s)

7:43:07 PM #21 SPTI -1189 File SCSIPassThrough.cpp, Line 289
E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1189)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x02
CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 02
Buffer x02dd6e00: Len x4000

7:43:07 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

7:43:07 PM #23 Text 0 File Mmc.cpp, Line 21840
Set BUFE: Buffer underrun protection -> ON

7:44:14 PM #24 SPTI -1015 File SCSIPassThrough.cpp, Line 289
E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1015)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x02
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 73 02
Buffer x06de0000: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

7:44:14 PM #25 CDR -1015 File Writer.cpp, Line 311
Calibration area full
E: PHILIPS DVD+-RW DVD8801

7:44:14 PM #26 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

7:44:14 PM #27 CDR -201 File WriterStatus.cpp, Line 200
Invalid write state
E: PHILIPS DVD+-RW DVD8801

7:44:14 PM #28 TRANSFER -18 File WriterStatus.cpp, Line 200
Could not perform EndTrack

7:44:14 PM #29 Text 0 File Mmc.cpp, Line 16608
<PHILIPS DVD+-RW DVD8801 > start Close Session

7:44:15 PM #30 SPTI -1015 File SCSIPassThrough.cpp, Line 289
E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1015)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x02
CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00
Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 73 02

7:44:15 PM #31 CDR -1015 File WriterStatus.cpp, Line 249
Calibration area full
E: PHILIPS DVD+-RW DVD8801

7:44:15 PM #32 TRANSFER -19 File WriterStatus.cpp, Line 249
Could not perform Fixation

7:44:15 PM #33 Text 0 File WriterStatus.cpp, Line 258
falling back to disc fixation

7:44:15 PM #34 Text 0 File Mmc.cpp, Line 16608
<PHILIPS DVD+-RW DVD8801 > start Close Session

7:44:15 PM #35 SPTI -1122 File SCSIPassThrough.cpp, Line 289
E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1122)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x57
Sense Qual: 0x00
CDB Data: 0x5B 01 02 00 00 00 00 00 00 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 57

7:44:15 PM #36 CDR -1122 File WriterStatus.cpp, Line 249
Unable to recover TOC
E: PHILIPS DVD+-RW DVD8801

7:44:15 PM #37 TRANSFER -19 File WriterStatus.cpp, Line 249
Could not perform Fixation

7:44:15 PM #38 Phase 38 File dlgbrnst.cpp, Line 1685
Burn process failed at 48x (7,200 KB/s)


Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 3:07:32 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 3:03:00 AM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

You could always try updating the drivers for the drive, there might be a new firmware version for it as well. Maybe try disabling buffer underrun protection too? The calibration area full thing happened right after some buffer underrun protection thing showed up...just a guess. Definitely check for new drivers and drive firmware though.