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My scanner has died and I need new drivers, please help

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  #1  
Old 08-27-2007
Newcomer, in training
 
Member since: Aug 2007, 10 posts
My scanner has died and I need new drivers, please help

Okay finally after going through hell to fix my graphics card what happens but my scanner dies ¬_¬ .....

and the most annoying thing is that, its impossible to find just the right drivers to reinstall on it *sigh* my all-in-one is a EPSON stylus photo RX520 and not even epson have the drivers on their site, if anyone can help it would be really appriciated.

thanks in advance.
  #2  
Old 08-27-2007
AlbertLionheart's Avatar
TechSpot Chancellor
 
Location: UKkers
Member since: Jun 2007, 2,706 posts
System specs
Assuming you are running XP, your drivers are here :-
http://esupport.epson-europe.com/Pro...F9HOJQP&tc=6#7
  #3  
Old 08-27-2007
Newcomer, in training
 
Member since: Aug 2007, 10 posts
thanks but now i have descovered that re-installing the drivers didnt do a thing *sigh* every time I try to scan it comes up with this messege though:

"escndv.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

I usually click dont send at this point, its not like microsoft care is it?

what do ya think I should do, Im clueless on this one
  #4  
Old 08-27-2007
AlbertLionheart's Avatar
TechSpot Chancellor
 
Location: UKkers
Member since: Jun 2007, 2,706 posts
System specs
Have we got the right OS? If you are running XP, did you download the XP driver set?
If that is OK, go into the control panel, add/remove programs and remove everything associate with Epson. Restart and go into Safe mode and do the same as sometimes there are more in there.
Once clear, reboot and reinstall. Remember to disconnect the USB cable before you reinstall and only connect it when asked for it.
  #5  
Old 08-27-2007
Newcomer, in training
 
Member since: Aug 2007, 10 posts
well I know its just the scanner drivers as the printer works just fine, I didnt remove the USB though ^^;
  #6  
Old 08-27-2007
AlbertLionheart's Avatar
TechSpot Chancellor
 
Location: UKkers
Member since: Jun 2007, 2,706 posts
System specs
Sometimes USB installations get confused if you don't follow the rules exactly....
  #7  
Old 08-27-2007
Newcomer, in training
 
Member since: Aug 2007, 10 posts
no worries I fixed it now, my computer un checked a box ¬_¬
  #8  
Old 02-17-2008
Newcomer, in training
 
Member since: Feb 2008, 1 posts
i am delighted you have fixed the problem on your epson device

Quote:
no worries I fixed it now, my computer un checked a box ¬_¬

but i would have been even happier if you had mentioned WHICH box was unchecked so i can try that myself.....


thanks....
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