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BSOD on new Laptop after installing Norton

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  #1  
Old 10-15-2007
Newcomer, in training
 
Member since: Oct 2007, 3 posts
BSOD on new Laptop after installing Norton

Hi,

I just got a new Vostro 1500 laptop about a week ago. I am running XP Professional. It was going fine until I installed Norton AntiVirus 2008 on Saturday. Since then I have had three crashes. The dump always occurs as I'm editing a file. The first two times was through Aptana, but I uninstalled that and the third time was just through wordpad. When I check the minidump, it appears that it's the Jupiter Network's Live Connect software that is causing the crash. I'm new to this, so I would appreciate if someone could check out the file and let me know if that is right. Should I uninstall norton?

Thanks,
Christie
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File Type: txt debuglog.txt (20.7 KB, 3 views)
  #2  
Old 10-15-2007
peterdiva's Avatar
TechSpot Ambassador
 
Location: Western Australia
Member since: Oct 2005, 1,202 posts
System specs
You have exactly the same error as this THREAD. Said it was fixed but no solution provided. You could try sending a PM to the OP.
  #3  
Old 10-15-2007
Newcomer, in training
 
Member since: Oct 2007, 3 posts
Thanks. I'll send him a PM.
  #4  
Old 10-15-2007
Newcomer, in training
 
Member since: Oct 2007, 3 posts
I need one more post to do so. Thanks again.
  #5  
Old 10-15-2007
TechSpot Addict
 
Location: California; Northern.
Member since: Jul 2007, 718 posts
System specs
I would say to uninstall Norton for sure. Norton can be invasive to your system. I have seen "Kapersky" antivirus getting great reviews as of late.
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