For about the last week, my brand new Dell 1721 laptop with Windows Vista Home Premium has been crashing to a blue screen about every 30 minutes to an hour. Below is one of the crash dump errors:

Additional information about the problem:
BCCode: 7a
BCP1: C07FD4C0
BCP2: C00000A3
BCP3: 5010A8C0
BCP4: FFA98C74
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini122207-08.dmp
C:\Users\Stephen C. Chesney\AppData\Local\Temp\WER-99965-0.sysdata.xml
C:\Users\Stephen C. Chesney\AppData\Local\Temp\WERD4DB.tmp.version.txt

Read our privacy statement:


This computer is unusable. Please point me in a direction to solve this issue.

Thanks in advance!!

steve

I do not know much about problems such as these, but I would guess that uploading some of the minidumps would help people analyse the problem. (They are found at C:\Windows\Minidump\ if you didn't know)

Attached is the last minidump file. I had to zip it because of uploading restrictions.

Thanks!

steve

Attached Files

Mini122307-01.zip (18.9 KB, 2 views)