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Windows xp blue screen

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  #1  
Old 12-29-2007
Newcomer, in training
 
Member since: Dec 2007, 2 posts
Windows xp blue screen

sometimes i am getting windows blue screen suddently and system shuts down. when I restart my machine its saying that "The system has recovered from a serious error". I am on windows XP. here I am attching the dump file that got created. Please let me know if there is any clue.
Attached Files
File Type: dmp Mini120107-01.dmp (88.0 KB, 3 views)
  #2  
Old 12-29-2007
Blind Dragon's Avatar
TechSpot Evangelist
 
Location: Tampa FL
Member since: Oct 2007, 4,048 posts
System specs
Have you recently made any hardware changes?


Also try disabling the onboard sound to see if that stops the crashes

If it does then

click start-> click run-> type in "dxdiag" and click enter->click the "sound" tab-> the name of your sound card should be in a sub box labeled device, next to the "name:" line-

> search online for your sound card and a driver update should easily be found

Last edited by Blind Dragon; 12-29-2007 at 09:07 PM..
  #3  
Old 12-29-2007
Newcomer, in training
 
Member since: Dec 2007, 2 posts
I have checked it. I have latest version of the driver. I am attaching the error codes that are mentioned in log file for reference.

BCCode : 100000d1 BCP1 : F7984334 BCP2 : 00000002 BCP3 : 00000001
BCP4 : F70B2069 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
  #4  
Old 12-30-2007
Blind Dragon's Avatar
TechSpot Evangelist
 
Location: Tampa FL
Member since: Oct 2007, 4,048 posts
System specs
So did you disable the onboard sound? Did that stop the crashes? Do you have a sound card also?

The other thing that comes up are you using a Creative Labs SoundBlaster 16 Joystick with a game port. The joystick uses the driver that is included with Windows XP. http://support.microsoft.com/?kbid=321637&sd=RMVP

Last edited by Blind Dragon; 12-30-2007 at 12:50 AM..
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