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Trying to re-install printer

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  #1  
Old 01-23-2008
TechSpot Member
 
Location: Baildon England West yorkshire
Member since: Jan 2006, 81 posts
Trying to re-install printer

Hya again everyone I have been trying to print off my Lexmark X73 printer but it does not work but it has always worked before. I have recently (2 days) started using Avast anti-virus programme. Since then I have been getting error message add printer! I have never un-installed and when I try to re-install i get a message the 'printer spooler service is not running.' What do I do? I have the driver installed I have tried to start the printer spooler service but it just gives the same message I have my GeoChem MSc to start soon. Please help
  #2  
Old 01-23-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
I have tried to start the printer spooler service but it just gives the same message

Do you mean you have gone to Start - > Run - > services.msc
Tried to start Orinter spooler and get, it cannot start, due to ?

Also checking the printer folder itself for your printer, do you have any jobs pending ?

Also have you confirmed the printer settings page size is correct

Have you also tried physically detaching the USB cord to the computer and then plugged it back in.

Have you temporarily disabled your firewall ?

Must go, just thought I'd give those quick suggestions
  #3  
Old 01-24-2008
TechSpot Member
 
Location: Baildon England West yorkshire
Member since: Jan 2006, 81 posts
Yes thats the one went into start run and the rest. then I get the error message. I think I have disabled something in some programme for when my system starts up but cannot remember what I did.
  #4  
Old 01-24-2008
AlbertLionheart's Avatar
TechSpot Chancellor
 
Location: UKkers
Member since: Jun 2007, 2,706 posts
System specs
Try booting into safe mode and removing all the printer related programs either by using the uninstall routines or by deleting the devices. You might like to check the Lexmark site for any updated uninstall routines and/or drivers.
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