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Full size laptop numpad issues on Vista

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  #1  
Old 02-23-2008
Newcomer, in training
 
Member since: Dec 2007, 11 posts
Full size laptop numpad issues on Vista

So my laptop has this weird issue with the numpad. Sometimes this computer works totally normal like a standard keyboard. But other times, like now... It changes the keys for a 15.4" laptop's numpad:

u = 4
i = 5
o = 6
p = *
j = 1
k = 2
l = 3
; = -
m - 0
/ = +

Now, this is a 17" computer, so it has the numpad and everything. It's an HP with Windows Vista Ultimate on it. Any help or suggestions would be great.
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  #2  
Old 02-24-2008
Tmagic650's Avatar
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Location: Billings, Montana USA
Member since: Aug 2006, 7,173 posts
System specs
Is this an external number pad?
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  #3  
Old 02-24-2008
Newcomer, in training
 
Member since: Dec 2007, 11 posts
No, it's a 17" laptop. The numpad is built in.

It looks like the attached picture.
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  #4  
Old 02-24-2008
Tmagic650's Avatar
TechSpot Evangelist
 
Location: Billings, Montana USA
Member since: Aug 2006, 7,173 posts
System specs
Ok,
have you tried updating the mouse touch pad and keyboard drivers from the HP support website. Also make sure you have installed all the Vista updates using Windows Update. There are some 60 Vista updates available now
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  #5  
Old 04-01-2008
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Member since: Apr 2008, 3 posts
hello jreddick, ive got the same problem on my 17' hp laptop. have you found any solution to this problem yet? its quite annoying!
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  #6  
Old 04-01-2008
Tmagic650's Avatar
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Location: Billings, Montana USA
Member since: Aug 2006, 7,173 posts
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Quote:
Originally Posted by Tmagic650
Ok,
have you tried updating the mouse touch pad and keyboard drivers from the HP support website. Also make sure you have installed all the Vista updates using Windows Update. There are some 60 Vista updates available now
This question is for you too hadicurtay. Have you done this? If you don't answer questions, how do you expect us to help you with your problems?
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  #7  
Old 04-01-2008
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Member since: Apr 2008, 3 posts
hey Tmagic650, yes i have updated the synaptics pointing device and keyboard drivers from hp's website. the other day i was on chat with hp support and he made me reinstall the drivers as well as do a firmware flash for the bios. finally he said the computer has to be taken to service station. i think its seriously a driver problem. i have all the vista updates installed too
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  #8  
Old 04-01-2008
Tmagic650's Avatar
TechSpot Evangelist
 
Location: Billings, Montana USA
Member since: Aug 2006, 7,173 posts
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Did the number pad ever work or did this problem just pop up one day?
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  #9  
Old 04-01-2008
Newcomer, in training
 
Member since: Apr 2008, 3 posts
the number pad worked before. but i believe its since i installed some new updated by microsoft that this issue has started occuring
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  #10  
Old 04-01-2008
Tmagic650's Avatar
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Location: Billings, Montana USA
Member since: Aug 2006, 7,173 posts
System specs
Can you do a system restore back to a time before you did the suspect updates? I wonder if jreddick had the same problem after installing updates?
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