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"blue screen Physical Memory Dump" after installing Alcohol120%

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  #1  
Old 02-24-2008
Newcomer, in training
 
Location: Ohio
Member since: Jul 2007, 4 posts
System specs
"blue screen Physical Memory Dump" after installing Alcohol120%

Hello

my friend's laptop started crashing after I installed alcohol 120%

it crashes when I get to the password page
I get the blue screen of death (Physical Memory Dump) ..

his laptop: Acer
Vista
intel Core 2 Duo T7200 (2 GHz)
NVIDIA GeForce (384MB) Go 7300 Turbo Cache
1Gb ram DDR 2


I am not sure if this is the right place, But I really do need HELP guys
  #2  
Old 02-24-2008
Matthew's Avatar
TechSpot Editor, Community Manager
 
Location: Pennsylvania
Member since: Feb 2008, 4,974 posts
System specs
Try booting into Safe Mode and uninstalling Alcohol 120%.
__________________
"Dependence begets subservience and venality, suffocates the germ of virtue, and prepares fit tools for the designs of ambition." -Thomas Jefferson
  #3  
Old 02-24-2008
Newcomer, in training
 
Location: Ohio
Member since: Jul 2007, 4 posts
System specs
I tried to use safe mode, but same thing happens
it crashes again
  #4  
Old 02-24-2008
Newcomer, in training
 
Location: Ohio
Member since: Jul 2007, 4 posts
System specs
ok, i was able to get rid of the blue screen (using 'last known good configuration' method)

it apeard that the alcohol version i used isn't compitable with vista

but when i try to unistall it, it say that i can't because the program isn't currently used

it's still on the start up menu, any ideas ?

Last edited by The Darkside; 02-24-2008 at 01:59 PM..
  #5  
Old 03-22-2008
Newcomer, in training
 
Member since: Mar 2008, 1 posts
hello darkside... i'm was having the same problem with my aser laptop... now i did what you said ('last known good configuration') and then a window appeared asking me if i wanted to install a new bios configuration... i said no, then uninstalled alcohol and restarted the computer without problems... maybe this can help you solving the problem... and thanks for the 'last known good configuration' idea

Last edited by kmif17; 03-22-2008 at 10:56 AM..
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