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#1
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Request solution to clean infected computer including: wvuvsrq.dll and iiiii.dll
I'm not really strong in security, but i run antivirus and firewall, and stay away from dangerous places online. I accidentally downloaded something that appears to be attacking and infecting my computer. What ive found so far using tea timer are the following 2 new files: wvuvsrq.dll and iiiii.dll. I have downloaded the vundofix from online. But I have no reason to believe a rootkit wasnt installed, or other backdoor trojans.
I was impressed by this site and how many people it has helped, so i signed up. I noticed many people being asked to run HiJackThis and share the log file. So I did that. Here it is: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:03:39 PM, on 2/25/2008 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Boot mode: Normal Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe C:\WINNT\system32\svchost.exe C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe C:\Program Files\Eset\nod32krn.exe C:\WINNT\system32\nvsvc32.exe C:\WINNT\system32\regsvc.exe C:\WINNT\system32\MSTask.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\WINNT\system32\svchost.exe C:\Program Files\Eset\nod32kui.exe C:\Program Files\MessengerPlus! 3\MsgPlus.exe C:\WINNT\CTHELPER.EXE C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\Microsoft Hardware\Mouse\point32.exe C:\Program Files\AnalogX\NetStat Live\nsl.exe C:\Program Files\AWS\WeatherBug\Weather.exe C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe C:\WINNT\system32\rundll32.exe C:\WINNT\system32\taskmgr.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE C:\WINNT\explorer.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\Program Files\freeCommander2006\FreeCommander.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe D:\Download\VundoFix.exe D:\Download\HiJackThis_v202(3).exe O1 - Hosts: 169.254.140.213 HP000D9D198CD5 O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: (no name) - {8C25665A-11E3-4B3E-A8C0-6B83A9179366} - C:\WINNT\system32\iiiii.dll O2 - BHO: (no name) - {BA6C6CB6-676C-4DEA-9BDA-3BC4AB075F7C} - C:\WINNT\system32\wvuvsrq.dll O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [POINTER] point32.exe O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice O4 - HKLM\..\Run: [NetStat Live] C:\Program Files\AnalogX\NetStat Live\nsl.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1 O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020 O4 - HKUS\S-1-5-21-789336058-746137067-1343024091-1000\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1 (User '?') O4 - HKUS\S-1-5-21-789336058-746137067-1343024091-1000\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User '?') O4 - HKUS\S-1-5-21-789336058-746137067-1343024091-1000\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart (User '?') O4 - HKUS\S-1-5-21-789336058-746137067-1343024091-1000\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020 (User '?') O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled O4 - Global Startup: Device Detector 3.lnk.disabled O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk.disabled O4 - Global Startup: NCProTray.lnk.disabled O4 - Global Startup: SnagIt 8.lnk.disabled O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe O16 - DPF: {01010200-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Installer) - https://ra.qwest.com/sdccommon/download/tgctlins.cab O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/...?1188052524374 O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1160624034873 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1182649791054 O16 - DPF: {CCA0B877-CB5E-4ADC-AD30-457C379512DD} (Gif89 Lite Class) - http://63.146.72.174/xplugLite.cab O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15026/CTPID.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll O20 - Winlogon Notify: wvuvsrq - C:\WINNT\ O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business XI.SP1\RpcSandraSrv.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe -- End of file - 8445 bytes Thanks for any help that you can provide tonight. - Aric Windows 2000 |
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#2
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ConHook aka Chisyne trojan variant of VirtuMonde/Vundo adware downloader
Please follow through these preliminary removal instructions and post back in this thread with 3 logs 1)Hijackthis 2)Combofix 3)AVG log *Also can you please post the logs as attachments by using the icon above your reply that looks like a paperclip. This thread is for the use of AricCougar only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum. |
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#3
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Judging from this rapport.txt should I run this option 2 to clean in safe mode?
Judging from this rapport.txt should I run this option 2 to clean in safe mode?
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#4
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yes you should
Run Smitfraudfix
attach C;\rapport.txt when you attach the other logs |
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#5
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Errors and Issues in following instructions
I've followed instructions up through step 10 so far.
However a few comments to mention. (I hope something here is helpful for either someone to help me, or for this site owner to improve the instructions. I hope nothing here comes off rude, because i am very grateful to have found this site, so hopefully nothing is taken the wrong way below. Thanks.) The online scanner in step 3 clearly states on its website that you can use Firefox, even version 1.5, however dont worry, i followed the instructions and used my IE 6. Unfortunately, after 10 hours of work to find everything, shortly after it began to remove things, the IE browser crashed and lost everything. I started it again, but it didnt save any data so i did not start it over. Besides the time, it mentioned that the step was not required in the instructions. The downloads and config settings all went fine, however: Step 8: It says to download Ad-Aware SE Personal, but it actually downloads Ad-adware 2007... and isn't there a new Ad-aware 2008 out now anyway? Step 9: ccleaner does not appear to have the option any longer that we are told not to click, or has changed the label to it. Perhaps the instructions should be updated. Step 10: My antivirus NOD had a fit with these, i had to turn it off in order to download them and run them. Also after booting into safemode, and running the Tool#1, it gave this error in the blue screen: File not found - c:\......temp\*.* And then after clicking Y to clean registry, it gave a popup screen with a RED X and OK button with the text: "Cannot import cleanup.reg: Error accessing the registry." So anyway, Tool#2 and Tool#3 luckily stated that there was no infection (however Tool#3 I had run prior to beginning this instructions and it DID find and clean an infection, with problems, and errors even after rebooting, but I used Runscanner.exe to finish cleaning the garbage out, and that is probably why Tool#3 didnt find any error this time through.) Well, I can continue on to Step 11 now. But its taking me soo long since i only have an hour or two a night to work on this, and ive had all these problems above, that i thought you might not mind if i share my experience to this point. If you have additional recommendations, id be happy to hear them. Thanks. I'll go do step 11 now. |
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#6
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First of all the instructions are in the process of being updated.
Quote:
Quote:
Quote:
Quote:
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#7
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Understanding
Thanks for the message. I definitely feel like you understand what its taking to follow-through with everything after i read how you are here donating your personal free time to help others out of their malware problems. Thank you for that. I hope people express gratitude enough to you for it.
Step 8: Understood. I did use only the link provided. It sounds like you already have plans for updates and didnt need my observations. Step 9: I see it right now, just where you said it should be. I have no idea why i didnt spot it before. Either way, its clearly the only one that is unchecked. So i believe it was unchecked when i ran it as well. Step 10: I did disable realtime, but after rebooting in many of the steps, i forgot this once to disable the antivirus. You are right. That was the issue. I fixed it and continued. -- Okay I've finished!! Yea~ So attaching the 3 logs requested now. (oh and since you dont want the vundofix log, ill just state that i was definitely infected with that and it cleaned it.) I uploaded 2 logs. The third log will not upload. Report-Scan-20080229-081504.txt is 16,330KB which is more than the 100KB limit. I think i can explain the reason for this. Even though i ran cclean to remove all cookies. That went for the C drive only. I have many many backups on varoius drives, and AVG checked them all, and reported all those tracking cookies. Should I rerun it, only on the C drive? Or should i rerun it ignoring all cookies? Or do you have another way to upload the full 16mb actual file? Thanks for any help. |
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#8
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About Antiroot Kit Report
Oh i just remembered that i was supposed to mention what was found in the antirootkit report.
Tons of unknown rootkits were listed. A whole lot, more than i could count. However, not one of them was recognized with a label. So im not sure if thats good or bad. Let me know if there is any specific things you want me to look for. I saved it as a CSV, but unfortunately my Excel wont open it. So i suppose id just have to run it again to get a new log if you need it. |
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#9
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This isn't your major infection but let's give this a try. I am going to message somebody else to have a look at your logs.
1)Uninstall any of the following program(s) using Add/Remove Programs if they are present. To do this, go to Start > Settings > Control Panel and double-click on Add/Remove Programs. From within Add/Remove Programs highlight each one and select Remove. Netpumper BitRoll Browser Enhancer CiD Help CiD Manager Download Plugin for Internet Explorer Lop.com LOP SEARCH Messenger Plus Ultimate Browser Enhance Window Search Window Searching Zone Media 2)Setup" is now displayed. Click on the Uninstall button. Note: options displayed on the first screen are not related to the sponsor program. 3)The sponsor screen is now displayed (if you don't see it, search for it in your Task Bar). To prove that someone is currently reading the screen, you have to type the code that is displayed. Once you enter the code, press Uninstall. 4)If you entered the code properly, the program will ask you to confirm that you want to uninstall. You must answer "Yes" to this question, else, you won't have another chance of uninstalling. 5)Reboot your computer 6)Run another scan with Hijackthis and attach a new log |
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#10
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Hi,
In addition to his instructions, please do the following for ComboFix.
Thereafter, please post fresh HJT and AVG Antispyware logs and the resultant ComboFix log from the above instructions as attachments into this thread. Blind Dragon: You're doing fine. Continue from here. Regards, momok =) This thread is for the use of AricCougar only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our Security and The Web forum. Last edited by momok; 03-03-2008 at 09:01 PM.. |
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#11
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None here but maybe 1
Quote:
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#12
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It is ok to keep unless you have problems with pop-ups or redirects. If you don't have problems with that, and you have none of the other programs you are okay to keep it.
Please follow Momok's post and get the requested logs |
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#13
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Quote:
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#14
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I've done it. Here it is.
Quote:
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#15
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For the clock, try right clicking it and check the time zone
please run hijackthis again and attach the log here |
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#16
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System clock stuff
Quote:
Sorry, I just realized that i need to now run the other programs and post all the logs together. I'll go do that now. |
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#17
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That combofix log is not complete. Could you post a fresh one?
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#18
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How to get it complete...
Quote:
I guess its not just the log that was the problem. The combofix seems to have not functioned properly. I will run it again when i get home tonight. But if you have any other advice, id be happy to hear it. Thanks. |
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#19
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Go to the attach icon (paperclip icon) above your reply and navigate to C:\combofix.txt and attach it
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#20
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It wont work
The file last time probably matches this one. It does not appear to be an upload problem. The ComboFix.exe fails to work. It gets to the same point everytime and then the process just quits with no warning and no errors.
I always have to restart my explorer.exe to see the desktop again, and i have to reset all my regional settings. The Log file always appears where it should, but always ends in the same place, as you can see in this new upload. I have repeated it 3 more times tonight, creating the CFScript.txt each time. No change. It won't work. Any other ideas? Oh also, it might be good to note that every time i reboot im hammered by svchost.exe which runs me up to over 120MB of ram, and 99% CPU for 10 to 20 minutes before releasing control to me to start any programs except the mouse. That's definitely not right. I've got 3 of them in the process window, but now after 20 minutes since the last reboot, the heaviest one only is using 18MB RAM. The other two are 9 and 4. Is this a problem? Thanks. |
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