0x0000007E - pci.sys Error

By Dumpen1337 ยท 10 replies
Sep 7, 2007
  1. Hello.

    I just bought this computer at shg.dk

    It arrived today. It was already assembled for me.

    But it was without Windows, so I wanted to install Windows.

    Im setting first boot device to cd and booting up.

    But after it said "Starting windows" the following error arrived:

    "A problem has been detected and windows has been shut down to prevent damage to your computer.

    If this is the first time you have seen this stop message screen restart your computer.

    If it appears again follow these steps:

    Check to be sure you have adequate disk space.

    If a driver is identified in the stop message, disable the driver or check with manufacturer updates

    Try changing video adapters

    Check with your hardware vendor for any bios updates

    Disable cahing or shadowing memory

    If you need to use safe mode to remove or disable components restart your computer and press F8 to select advanced start up options then select safe mode

    Technical info

    ***stop 0x0000007E ( oxc 0000005, oxf9a380bf, oxf9e84208, oxf9e834208, 0xe9e83f08

    *** PCI.SYS address f9a380bf base at f9a31000, date stamp 3b7d8ssc"

    I read around the internet, but didn find any solution.

    I tryed with Windows XP sp1 danish version, and english version. Im going to try with Sp2 danish version.

    Do you have any ideas to what the problem may be?

    I know this topic has been up many times, but not exactly my topic.
  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    previous threads on another forum show you should be OK with SPII = let us know how you get on. Best of luck!
  3. Dumpen1337

    Dumpen1337 TS Rookie Topic Starter

    It helped when I used ServicePack 2.

    Now I just got another problem:
    I cant see my motherboards soundcard.

    I used Belarc Advisor to see my system information, but my soundcard didn show up.

    I have installed the chipset (and the sounddriver I think)

    I tryed a lot of things, but nothing has seemed to help.

    There is still no sound.
  4. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    Please explain where you checked but didn't find the sound card - in the volume control?
    1. Check in the BIOS to see that it is still enabled - if that is OK -
    2. Check in device manager (Control Panel > System > Hardware > Device manager) for the sound card - it might show up with a red cross or yellow ?. If it is there with a query try reinstalling the drivers. You will need the driver CD that came with the motherboard for the drivers.
    Let us know!
  5. Dumpen1337

    Dumpen1337 TS Rookie Topic Starter

  6. Dumpen1337

    Dumpen1337 TS Rookie Topic Starter

    Now I have tryed the following things:
    Checked if the sound is enabled in bios, which it is.

    Uninstalled previous sound drivers.
    Installed the new sound driver from my cd called: "Drivers & Ultilities
    Inten Chipset For Windows XP
    Still no sound

    Uninstalled the driver in #2 and installed http://global.msi.com.tw/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=1215 (Realtek High Definition Audio Driver)
    Still no sound

    Installed MSI Live Update 3
    Updated MSI Live Monitor
    Uninstalled the drive in #3
    Installed the following updates:
    Intel INF Update
    Realtek 8111 LAN Driver
    Realtek HD Audio Driver
    Still no sound

    Tryed to manually install Intel INF Update because of the text below

    Det strange thing was that Intel INF Update should have been installed, but the version on my computer is and the online version is 8.3.0.

    The Lan Driver and Audio Driver is up to date.

    So I think the problem has something to the with the Intel INF Update
  7. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    I appreciate that you have spent a long time trying to get this fixed, but I think that this has to be a bad sound card chip. As you said in the first post, it is a new machine so I would cut your losses and claim a replacement under warranty.
  8. Dumpen

    Dumpen TS Rookie

    Are you sure about that?
  9. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    Nope - but its not on my workbench! Nothing personal you understand, but from what you say that is the line I would take.
  10. Dumpen

    Dumpen TS Rookie

    Just a shame to send my brand new computer back :p

    But I hear you!
  11. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    I know - but if it is not working you should not be the one spending hours trying to find out what is wrong with it.
Topic Status:
Not open for further replies.

Similar Topics

Add your comment to this article

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...