3 months old laptop stopped functioning

By catherine
Jan 12, 2006
  1. Dear all ..

    yesterday night i faced with a very unsual problem. i installed Nokia PC suite Version 5.1 and was browsing through polyphonic ringtones on my laptop.. suddenly my laptop got stuck including the music. Though i could move the cursor using my touchpad i was not able to function the left and right buttons.

    i reset the machine using the power button but the windows XP OS stopped functioning fully. As soon as i pass the Bios screen nothing happens, i can see that RAM is busy but the windows XP is not loading..

    i really dont know what went wrong so i badly need your help on this.

    i feel the problem moght be the following
    1.Windows OS got Corrupted
    2.Harddisk is not responding.

    looking forward all kind of solutions

  2. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,545   +427

    Can you boot into safe mode? Press F8 several times before it gets to the point it hangs.
    If you can make it into safe mode you can try a system restore.
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