3 months old laptop stopped functioning

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catherine

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Dear all ..

yesterday night i faced with a very unsual problem. i installed Nokia PC suite Version 5.1 and was browsing through polyphonic ringtones on my laptop.. suddenly my laptop got stuck including the music. Though i could move the cursor using my touchpad i was not able to function the left and right buttons.

i reset the machine using the power button but the windows XP OS stopped functioning fully. As soon as i pass the Bios screen nothing happens, i can see that RAM is busy but the windows XP is not loading..

i really dont know what went wrong so i badly need your help on this.

i feel the problem moght be the following
1.Windows OS got Corrupted
2.Harddisk is not responding.

looking forward all kind of solutions

Thx
 
Can you boot into safe mode? Press F8 several times before it gets to the point it hangs.
If you can make it into safe mode you can try a system restore.
 
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