64-bit Problem, HP DV9825NR

Aug 9, 2008
  1. I am having problems with my new 17" HP DV9825NR laptop. Its 64-bit, 4GB DDR2 memory, Core Due, 250GB Memory.

    Every time i try to increase the volume using my touch pad, the whole system freezes. If i am using IE or Firefox browser it stops responding. I am not sure what the problem is? I've been to Geek Squad few times, come across 4 different agents but seems like no one is able to solve the problem.

    Every time they just restore the system back to factory settings but the problem still exist. Can any one help me solve this problem.

    Thanks in advance.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

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