A blue screen of Death problem...!

By fury.. ยท 24 replies
Jul 6, 2006
  1. Alot lately when im just doing stuff on my computer it will freeze and a blue screen saying something about kernel memory will pop up. i have no clue wut is wrong with it. can a pro please help me..thnx.
  2. altheman

    altheman TS Rookie Posts: 425

    A Blue Screen of Death indicates a serious hardware or software problem. Go to System Properties -> Advanced-> Startup and Recovory Setting.

    Uncheck Auto restart, and select Small memory dump and apply the settings. When a bsod happens, zip at least 4 minidumps from C:\Windows\Minidump, and post 'em here.
  3. fury..

    fury.. TS Rookie Topic Starter Posts: 18

    how do i do a minidump...BSOD just happened trying to install a game in my :d\ drive so it might be that harddrive.

    i wrote down the things from the BSOD


    ***STOP: 0x00000077(0xc0000185,0xc0000185,0c00000000,0x0088a00)

    Beginning dump of physical memory.

    please give detailed info on how to fix this because im a noob at this stuff.
  4. altheman

    altheman TS Rookie Posts: 425

    A minidump is made when a bsod happens so someone can can analyse the problem.
    Read my above post, and uncheck "Auto restart" and select "small minidump" from the list. Apply the settings, and next time Windows will make a minidump in C:\Windows\Minidump, when it crashes. After that, zip up a few and post them here.
  5. fury..

    fury.. TS Rookie Topic Starter Posts: 18

    when i go to find the file its not there.. and i have those things checked off. when i bring up the advanced settings it says

    small dump directory %systemroot%/minidump...so wuts this?
  6. altheman

    altheman TS Rookie Posts: 425

    The file will not be made until another bsod happens.
    %systemroot% is the same as C:\Windows.

    Your settings should look like this:

    Attached Files:

  7. fury..

    fury.. TS Rookie Topic Starter Posts: 18

    a BSOD just happened and i got to :C\windows\minidump.....but theres no such file....where else could it be?
  8. korrupt

    korrupt TS Rookie Posts: 716

    Still, the best solution of fixing BSOD is full system reformat (unless of course its a hardware problem). If you open up your cpu, perhaps you can see the problem yourself. If you want to reformat, check the link in my thread.


  9. fury..

    fury.. TS Rookie Topic Starter Posts: 18

    i think it might be my second HD in the /:d drive. how would i figure if it was actually this that was causing the trouble/
  10. altheman

    altheman TS Rookie Posts: 425

    Try temporarily removing the second hard drive. I dunno why no minidumps are being made :\. Post a screenshot of your settings so I can be 100% sure. :)
  11. fastco

    fastco TS Booster Posts: 1,123

    If you followed Altheman's instructions you should have minidumps.
  12. fury..

    fury.. TS Rookie Topic Starter Posts: 18

    ya i did the right settings and its weird that the minidumps arent going there.
  13. fastco

    fastco TS Booster Posts: 1,123

    Very strange...
  14. nzrock

    nzrock TS Rookie

    help me >.<

    i got same problem, here r my 4 minidumps...

    Attached Files:

  15. fury..

    fury.. TS Rookie Topic Starter Posts: 18

    it just happened again while emptying my recycling bin...
  16. nzrock

    nzrock TS Rookie

    lol it only happens to me when i try to log in a game ^^
  17. fury..

    fury.. TS Rookie Topic Starter Posts: 18

    and i cant seem to find my minidump files....wut kind of file is it? is it an exe type file that doesnt open? cause i found a file named... dumpchk, and dumpecam in my second harddrive.
  18. nzrock

    nzrock TS Rookie

    it's a "dmp" file, named like "Mini071106-01.dmp". u can find it in "C:\WINDOWS\Minidump
  19. fastco

    fastco TS Booster Posts: 1,123

    Your crashes are caused by ptserial.sys. I only found two things that the file is part of, either a modem or mouse. Try uninstalling your modem if you have one and see if a reinstallation of the device fixes the problem.
  20. fury..

    fury.. TS Rookie Topic Starter Posts: 18

    its really weird that i cant find minidump folder in C drive. wdf is wrong with it...and yes i did the steps for it to log the minidump once a BSOD happens.
  21. nzrock

    nzrock TS Rookie

    ok ty for the help....but....how do i reinstall a boardband modem o.o?
    n how can u reinstall a mouse -.- does that mean i gota buy a new mouse?? ^^ thanks alot mate

    mayb u should reinstall windows? or reformat.....but that's up to u....
  22. fastco

    fastco TS Booster Posts: 1,123

    I'm not talking about the broadband modem. If you have a 56K in your computer and you don't use it, uninstall and remove it that is the driver that is causng problems. SOme mice come with drivers like scoll mice. Reinstall the drivers. If you go into the control panel, system, hardware, device manager and right click mouse you will see an option to update the driver. Uninstall it first then just restart the computer and let Windows install it. If it needs special drivers then install them.
  23. thangorondrim

    thangorondrim TS Rookie

    kernel inpage errors

    hi there,i've seen that people having the same kernel inpage error as i do.my sytem is new,running on xp pro sp 2.i have no viruses and i also run a few ram dignostics to ensure my ram is ok.i keep getting the kernel inpage bsod no matter what during a huge lot of variable activities. i have kept the numbers that refers to my problem according to the bsod.it seems that's an 0x00000077 error with different versions.i got
    0x00000077 (0xc0000185,0xc0000185,0x00000000,0x002f3000)
    0x00000077 (0xc0000185,0xc0000185,0x00000000,0x03d81000)
    0x00000077 (0xc0000185,0xc0000185,0x00000000,0x052da000).
    i also did what altheman said in order to get minidumps but i only got one,even though i had more than one bsod.i post it anyway...
    please help it drives me mad cause i cannot find the source of the problem.

    if this helps my system is an Am2 socket athlon xp 3500+,667 kingston ram 1gb,geforce 7600gt pci-e msi,asus m2n32-sli deluxe wifi,wes.dig 320 sata and a nec-35.something recorder.

    i just got another bsod while playing heroes of might and magic 5!f..k i lost three or more weeks in the game...
    0x00000077 (0xc0000185,0xc0000185,0x00000000,0x04c94000)
    i didn't get any more minidumps i don't know why.do i have to erase the only one that it was created?i have a suggestion.is there any chance that this error is a result of a conflict with daemon tools 4.0.3?i remember while installing them that i got a message,pretty much,saying that "if you plan to use any kernel debugger do not install daemon tools".i don't know what a kernel debugger might be but it seems that they have to do something with kernel memory.

    Attached Files:

  24. fastco

    fastco TS Booster Posts: 1,123

    File wanarp.sys is located in the folder C:\Windows\System32\drivers is causing the problems. The file is a Windows core system file. Run sfc.exe /scannow from the start, run box and see if that finds the error. If not try replacing it manually from the XP cd.
  25. DEBSTA

    DEBSTA TS Rookie

    Can any one help me with my contant BSOD and kernel_stack_inpage_error

    The pc was running fine on thurs and i havent installed anything new or done anything different but it is constantly blue screening and doing the physical memory dumps on me.

    I have run chkdsk, virus scanned, restored back to 1st July but nothing is sorting it out - i haev a feeling it is somehow connected to outlook as it happens mostly when using it.

    I dont have one of the mini dumps in c:windows/minidump - dont have that folder however i have scribbled down a few of the error codes when it has done it.

    0 x 0000007A
    0 x C03DD480
    0 X C000000F
    0 X F7520384
    0 X 0C4FB860

    please help - this is driving me mad!! Been trying to sort it since 10am last night until 4am and then again from 9am until now.

    I also need advice written in very basic terms as i am not a pc expert at all.

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