A FIX..Internet Explorer gets "encounterd a problem" message when turned off

By CrashDummy
Jan 8, 2007
  1. This easy fix applies if you already have non-AOL broadband such as COX and add AOL (BYOA) "Bring Your Own Accesss." After adding the AOL program you may get a pop-up message each time you close the Internet Explorer on COX (or your broadband provider) as follows: "INTERNET EXPLORER HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE"

    I tried everything I could think of to eliminate this message including uninstalling AOL. The siimple fix to eliminate this bothersome pop-up is to go to VIEW -> TOOLBARS in the Cox (Broadband IE) and turn OFF the AOL Toolbar. Hope this helps someone.
  2. hynesy

    hynesy TS Maniac Posts: 389

    Hmm, which internet explorer are you using and on which operating system?
  3. tomrca

    tomrca TS Rookie Posts: 1,000

    it seems like you may have a corrupt file or incompatibility issue. to be sure why dont you visit the security and the web forum here
  4. jobeard

    jobeard TS Ambassador Posts: 11,138   +985

    please be specific on the name "Aol program" and the error message contents.

    it is entirely possible that the program is not even necessary!
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