A sound appears to play but I cant hear a thing!

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hey there
I have a Compaq Armada M700 with XP pro and I am having trouble with the speakers on it. they were working fine and then one day they just quit, no system sounds no music nothing. And yes I checked the mute and the drivers I have also run numerus scans and things as well and nothing seems to work.
they are internal speakers so no cords or anything to be unpluged
 
Could be that your internal speakers have died. Can you connect some external speakers?

You may need to disable the internal speakers first.

Regards Howard :)
 
hmm I have tried to hook up external speakers but it didnt seem to help maybe because I didnt disable the internal ones
How do I go about doing that
 
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