here's the problem, under my devide manager there is an exclamation point next to my multimedia audio controller, okay. I don't have the cd that came with the machine because it is a work computer. I go to the dell website to find the driver, get one for my computer with my service tag, and download it, open it to find the setup file and run it, it says "cannot find driver, reboot your system and try this setup again", so I do, still the same message. So I go to the intel website to find drivers for my mobo since they are the manufacturer and it is an onboard card, download their audio driver and I get the same message. I just can't get this dumb thing to work. I have windows xp pro, my machine is a dell precision workstation 360, and I would really like help with this please. If you need any specs feel free to ask, as long as I can get this thing to work.