Actiontec gt701-wg problem: Power light stays orange and will not connect

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I have a Actiontec gt701-wg from Qwest. Just recently, whenever I reconnect my modem, the power light would stay orange and nothing else would light up. It can take anywhere between 5-15 minutes of plugging and unplugging the power cord for the other lights to light up.

I had called Qwest Technical support and the tech told me it's a modem problem. He told me to leave my modem upside down for 30 minutes to see if the problem is fixed. He said if that does not work then I should get a new modem. I tried that method and it does not work.

Any suggestions would be appreciated.
 
Qwest told you what to do... get a new modem from them...

You said this didn't you?

"He said if that does not work then I should get a new modem. I tried that method and it does not work"...
 
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