By dave730
Dec 19, 2003
  1. Can anyone help! I keep getting the dreaded Blue screen in WindowsXP with the following message: -

    Windows has encountered a problem and will shut down to protect your system.


    Memory dump starts-------

    STOP: 0X000000D1 (0X00000024, 0X00000011, 0X000000, 0XF75034C3)

    ALCXWDM.sys - Address F&%)£$C£ base at F74F0000 Datestop 3ef16688

    Does anyone know what causes this and if so how does one cure it.
  2. cookie

    cookie TS Rookie

    refer to the following article. it is a known
    problem with WinXP.

    Microsoft Knowledge Base Article - 317326
  3. Tutunkommon

    Tutunkommon TS Rookie


    With all due respect, that KB article is about a problem shutting down and USB drivers. ALCXWDM.SYS is not mentioned anywhere in the article, and the op (and my own) problem is blue screening in the middle of running (in my case, gaming).

    Any better advice from anyone? I am fully SP'ed, btw....

  4. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    This is the onboard sound on your mobo. You probably were silly enough to install MS drivers for it. Go to your motherboard manufacturers website and get the real drivers.
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