AOL cancelled my account becuse ""I"" sent out 250 E-mails at once, I was at work!?

[snowflake]

AOL cancelled my account becuse ""I"" sent out 250 E-mails at once, I was at work!?

 

[howard_hopkinso]

Hello and welcome to Techspot.

I can`t see anything in your HJT log that would account for your problem.

However, there are some entries that need to be fixed.

Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1141362415\ee\AOLSoftware.exe

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O8 - Extra context menu item: &AOL Toolbar search - res://c:\Program Files\Common Files\AolCoach\en_en\player\plugin\ToolBar.dll/SEARCH.HTML

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1150322932484
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://mvt.mcafee.com/mvt/bin/2,4,1,0/mvt.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{031CF728-86DF-43B7-91BF-2C56CC0AA66A}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{031CF728-86DF-43B7-91BF-2C56CC0AA66A}: NameServer = 205.188.146.145

Only fix the above 017 entries, if they don`t belong to your ISP.

Click on the fix checked button.

Close HJT.

Reboot into normal mode and turn system restore back on.


Regards Howard :wave: :wave:

 

[Peddant]

AOL cancelled my account...

Don`t bother to renew it.That spyware has saved you a lot of grief.HERE :grinthumb

 

[Spike]

Actually, I had a similar problem with a client recently. During my clients working hours, while all of their machines were in use, apparently over a 1000 spam emails were sent from their AOL account.

It seems to me that they came from the account for certain, but they weren't sent by an actual person at the office. It can only be a hacker of some sort (as the emails were in the sent folder, and thus were indeed sent by the account in question).

Either that, or AOL don't know their backside from their elbow, which is equally possible.

 

[altheman]

Don`t bother to renew it.That spyware has saved you a lot of grief.HERE :grinthumb

yep, thats true. otherwise this is what you might of had to go through: AOL Account Cancel Nightmare

 

[Tedster]

AOL?

Only if you're a ***** or newbie who doesn't know better.

The article says it all.

 

[snowflake]

I wanna say thanks for looking over my HJT report!! I did your fixes and so far no problems.. I'm pretty sure some hacker used a rootkit to hack me and manipulate my e-mail possiably through A hack version of AOL "you got pictures" I guess EA.. I do like what you guys are doing here to help people thanks alot snowflake out