Avast problem

By vineet · 5 replies
Dec 30, 2007
  1. hey guys

    i love avast and had it on my desktop ... i have now upgraded to a laptop and when on a standby .. or say i dont use my laptop for sometime the laptop just hangs and has to be restarted .. i had norton before and it worked fine .. this started after i insatlled avast ..anyone has any solutions??
  2. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Which version of windows?
  3. vineet

    vineet TS Rookie Topic Starter

    windows XP....
  4. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management ->double click Event viewer

    Look at the events in last 24 hours, does it show any errors, if so -> expand the error tree and scroll down to find which error occured in that time frame

    then post the event id here
  5. vineet

    vineet TS Rookie Topic Starter

    event id

    hey ... the problem is just getting worse and worse

    i tried to figure out an error whenever it got hung up and the most comman event error was eventid 8007....

    some of the other event id (information ) were 7035 and 7036

    i hope this was helpfulll!!..
  6. kerz

    kerz TS Rookie Posts: 20

    You said that you had Norton installed before ...
    I use Avast on a Professional level and I know the program pretty good. This doesn’t really sound like it would be Avast but anything is possible. The first thing I would do is to download the Norton uninstall \ removal tool. Then uninstall Avast.
    Restart your PC and Run the Norton removal tool. Restart the PC again then see if you can get your PC to hang. If it doesn’t do it, then reinstall Avast. Try to make your PC hang again.
    If your PC hangs without Avast installed then you know that it’s not Avast that’s causing the error.
    Keep this in mind, If you keep your laptop up to date with Microsoft, some updates \ patches can fix issues but can cause different problems on your system making it look like its related to something else .
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