avg anti spyware update problem

[momsgonelooney]

is any one else having trouble updating avg? I have been trying to update my antispyware for about an hr. now and keep getting error server is not ready or something like that. I only update it once a wk so, i was wondering if anybody else is having the problem and if you gurus could help my with this one? Thank you and as always most appreciated.

 

[Ididmyc600]

Hi

Nope no probs here, is your date and time correct, ?

Regards

 

[momsgonelooney]

yes it is..I sync. it after i went to the website and i also changed everything in za like it said but, it still will not update.

 

[N3051M]

try downloading and updating manually.. http://free.grisoft.com/doc/24/lng/us/tpl/v5

 

[howard_hopkinso]

Here`s a direct link to the AVG Antispyware update executable. Download it and double click on the .exe to run the updates.

http://downloads.ewido.net/avgas-signatures-full-current.exe

Regards Howard

 

[raybay]

The easiest way to deal with the sudden quitting of AVG AntiSpyware is to uninstall the version you have, and download it from Grisoft AVG all over again. It is common for AVG AntiSpyware free version to quit after three months of frequent scans. You can use updates, but the Antispyware updates are not as reliable and trouble-free as a completely new install.

 

[momsgonelooney]

alright i did it both ways, i used Howard's dl link and dled the updates it still came up as needing to be updated so, i redled,uninstalled, restarted comp, & reinstalled... it will not update. any suggestions on another program i can use. thank you

 

[howard_hopkinso]

That`s very strange. The link to the full updates I gave you should have worked with no problems.

I wonder if your system has something nasty that`s preventing your AVG Antispyware running properly?

Please post a HJT log as per these instructions.

Regards Howard

 

[momsgonelooney]

hjt log as instructed

ok here it is. I was going to post one anyways but, later today (after I ran all my scans) but, since I haven't been able to update avg I haven't ran them yet so...here is the log and thank you.

 

[howard_hopkinso]

Download the attached .zip file, unzuip it and double click on the resulting .reg file. You will be prompted to merge it into your registry, click yes.

You`re running an out dated version of HijackThis, please see HERE for the latest version. Post a fresh HJT log after doing the above.

Regards Howard

This thread is for the use of momsgonelooney only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[momsgonelooney]

did it all

here is the new hjt log and i did insert that file into reg as told. ty very much for ur help.

 

[howard_hopkinso]

Run HJT with no other programmes open. Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

F2 - REG:system.ini: Shell=

O4 - HKLM\..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe

O4 - HKCU\..\Run: [XPRepairPro2007] C:\Program Files\XP Repair Pro 2007\XPRepairPro.exe /r

O4 - Global Startup: StartupFaster

O9 - Extra button: (no name) - {85e1f530-48f4-11d9-9629-08ff2ffc9f67} - (no file)

Click on the fix checked button.

Close HJT and reboot your system.

Try running an AVG Antispyware scan and see what happens. Post the AVG Antispyware log(if you can) as well as a fresh HJT log.

Regards Howard

This thread is for the use of momsgonelooney only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[momsgonelooney]

hjt & avg as logs

avg updated and i ran the scan (it took 2 and a half hrs) so here r the logs. I do want to say that everyone on this site is fantastic and all the help i recieve here is most appreciated. u guys r the best tech ppl i know and i have recommended ur site to many ppl who have had problems with their comp. i say had because with the help of this site they have saved both time and money that they did not have. everyone loves the fact that the ppl here are compatant tech ppl and not just pretenders. once again thank you and most appreciated.

 

[howard_hopkinso]

Your HJT log is clean. However, I need you to do the following.

1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.

2. Download the attached avengerscript.txt and save it to your desktop

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by double clicking on its icon on your desktop.

Under "Script file to execute" choose "Load script from file".
Now click on the folder icon which will open a new window titled "open Script File"
navigate to the file you have just downloaded, click on it and press open
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:

It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

5. Please attach the content of c:\avenger.txt into your reply.

Regards Howard

This thread is for the use of momsgonelooney only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[momsgonelooney]

avenger log

here it is thank you

 

[howard_hopkinso]

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

MeMe

Close control panel.

Locate and delete the following bold files and/or directories(if there).

C:\Program Files\MeMe<Delete the entire folder.

Reboot your system, run another AVG Antispyware scan and post a fresh AVG Antispyware log, if it finds anything.

Regards Howard

This thread is for the use of momsgonelooney only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.