Had WinAntiVirus and other malware/virus; need help with repairs, please. I had some viruses and spyware problems. But after reading some of the posts here I was able to remove them using AVG. I tried the SmitfraudFix but all it would say is "access denied..." over and over. The popup about "window security... your computer is making copies of data... please click below to scan for spyware... " is finally gone! And scans by AVG Anti-spyware, AVG Anti-virus, and AVG's Anti-rootkit are all coming back clear. Prior to getting this cleaned up, my desktop background changed to gray. When I tried to change it back, I found that "Control Panel" was gone. I went in through "Printers and Faxes" and tried to access control panel there and I get a message that says "Restrictions This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." I get the same message when I click on "Set Program Access and Defaults." I don't know much about computers and some of the stuff I have read on here sounds Greek to me. So I would really appreciate any help you can give, just remember that you are talking to a "Computer Dummy." Also, someone metioned a yellow shield with an exclamation mark on their task bar as being related to WinAntiVirus. I had WinAntiVirus but was able to uninstall it (I think) but i have that icon and if I click on it nothing happens. Earlier today it said that updates are ready for your computer, click here to install them; which I did. It looked like a regular Windows update.