Big problem, getting nowhere fast, help needed.

By grace ยท 4 replies
Aug 1, 2007
  1. I've asked on a number of different forums and still no luck. Hoping someone in here mught be able to shed some light on the subject.

    First off, Laptop Specs:

    Toshiba Portege 3480CT
    PIII 600MHz
    128MB RAM
    20GB HDD

    Ok so heres my problem:

    When I try to install Windows 2000 Pro[With SP4] it will boot from the CD fine and do all the normal things until it gets to the options menu where it asks what you want to do;

    - To set up Windows 2000 now, press ENTER.
    - To repair a Windows 2000 installation, press R.
    - To quit Setup without installing Windows 2000, press F3.

    So I press enter and it goes to this screen;

    Setup did not find any hard disk drives installed on your computer.

    Make sure any hard disk drives are powered on and properly connected to your computer, and that any disk-related hardware configuration is correct. This may involve running a manufacturer-supplied diagnostic or setup program.

    Setup cannot continue. To quit Setup, press F3.

    So I have to quit, I've tried a few times and this happens every time.

    I have managed to install a few different Operating Systems on it, just to test it out, and have had success with Windows 98, Windows XP and Debian. So I'm not quite sure why I'm having problems with Windows 2000. It's an IDE storage controller so I don't need any 3rd party RAID or SCSI drivers, I'm a bit stumped.

    Whilst having Debian installed I used the lspci command to try and identify the IDE chipset/controller, the output is below;


    Is the highlighted line likely to be the source of the problem? If so any ideas on how to fix it?

    Any help or suggestions would be nice =0]
  2. Tedster

    Tedster Techspot old timer..... Posts: 6,002   +15

    it may be your chipset and computer setup is just too old.
  3. grace

    grace TS Rookie Topic Starter

    Maybe, but I don't think so, I can install and run XP, surely I would have more problems with XP than 2000.
  4. lamo

    lamo TS Rookie

    grace, your laptop doesn't have the genuine intel's southbridge and ide controller. instead of that, there's toshiba's southbridge, which, can be partially fault. the fault may be in bad soldering or just in the chip.

    another problem can be: win2000 install program don't "understands" such controllers. you can search over toshiba web support for drivers for that controller specially for win2000. if you find those one, you can make a floppy with drivers, and use usb FDD, or toshiba's FDD for portege 3480 and press F6 when promted(sorry, i can't remember exaclty which key you should press, but sure, that there will be promt for that).
    BTW, WinXP can make faster than win2000,when you add some RAM in notebook, but this will be hard, because of non-standart SO-DIMMs.
  5. jobeard

    jobeard TS Ambassador Posts: 11,173   +989

    you said XP would work, so why are you coercing win2k?
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