I am having a strange (or at least, to me) networking problem, which may boil down to something simple.
Here's my background information:
I have two computers, a PC (Windows XP Professional) and a Mac, both connected to a SMC7004ABR Broadband Router. The two computers obviously don't communicate with each other, but the setup is generally sufficient so that both computers can be connected to the external network simultaneously. I've had this setup for about 2 years and aside from occasionally needing to reset the router, I have had no problems. Generally speaking I reset the router by releasing and renewing my IP address information so that the IP address readings 192.168.2.1. By going to this address in my browser, I can then access the router itself and reset it. Pretty simple.
Here's my problem:
Today I booted up my computer (PC) and I received an error about a "Generic Host Process". I went to windows and downloaded and installed the corrective update (KB894391). Clearly, my internet had to be working to do this. After updating and rebooting, though, I found that I had no internet access, although the mac still has access. Removing the router and connecting my PC directly to the cable line gives me access and restores my original IP address (that's how I'm connected now). This is usually the case when my router resets. So I reconnect my router and go to winipcfg and release my IP information and renew, to my surprise instead of 192.168.2.xxx, I have 10.0.1.6 as my IP address and 10.0.1.1 as my Gateway. Though my computer tells me that I am connected, I can neither access the web or my router (192.168.2.1) in my browser. At this time, the mac is still working when the router is plugged in. PC works only when connected directly to the wall, so I figure it's something software related.
Just FYI, I've tried the following with no success:
I uninstalled the KB894391 update which seemed to cause the problem, but the problem still persists.
I went to System Restore and tried to restore from a few days ago when the internet was working, and the system failed to restore.
I used a different router (Apple Airport Extreme Basestation) with the exact same result (mac connects, PC doesn't, IP address for PC is 10.0.1.6).
I tried removing the windows firewall, and that didn't work.
Rebooting the PC also doesn't work.
Incidentally, I have a laptop (PC) too and I get the same problem with it as well, though it's been a while since I tried to connect it to my home network, so I don't know the time frame for the problem there.
I should preface that I'm a network *****, but if anyone knows what I'm missing here, I would greatly appreciate it.
Thanks,
Tim
Here's my background information:
I have two computers, a PC (Windows XP Professional) and a Mac, both connected to a SMC7004ABR Broadband Router. The two computers obviously don't communicate with each other, but the setup is generally sufficient so that both computers can be connected to the external network simultaneously. I've had this setup for about 2 years and aside from occasionally needing to reset the router, I have had no problems. Generally speaking I reset the router by releasing and renewing my IP address information so that the IP address readings 192.168.2.1. By going to this address in my browser, I can then access the router itself and reset it. Pretty simple.
Here's my problem:
Today I booted up my computer (PC) and I received an error about a "Generic Host Process". I went to windows and downloaded and installed the corrective update (KB894391). Clearly, my internet had to be working to do this. After updating and rebooting, though, I found that I had no internet access, although the mac still has access. Removing the router and connecting my PC directly to the cable line gives me access and restores my original IP address (that's how I'm connected now). This is usually the case when my router resets. So I reconnect my router and go to winipcfg and release my IP information and renew, to my surprise instead of 192.168.2.xxx, I have 10.0.1.6 as my IP address and 10.0.1.1 as my Gateway. Though my computer tells me that I am connected, I can neither access the web or my router (192.168.2.1) in my browser. At this time, the mac is still working when the router is plugged in. PC works only when connected directly to the wall, so I figure it's something software related.
Just FYI, I've tried the following with no success:
I uninstalled the KB894391 update which seemed to cause the problem, but the problem still persists.
I went to System Restore and tried to restore from a few days ago when the internet was working, and the system failed to restore.
I used a different router (Apple Airport Extreme Basestation) with the exact same result (mac connects, PC doesn't, IP address for PC is 10.0.1.6).
I tried removing the windows firewall, and that didn't work.
Rebooting the PC also doesn't work.
Incidentally, I have a laptop (PC) too and I get the same problem with it as well, though it's been a while since I tried to connect it to my home network, so I don't know the time frame for the problem there.
I should preface that I'm a network *****, but if anyone knows what I'm missing here, I would greatly appreciate it.
Thanks,
Tim
