Blue Screen (BSOD) with SB X-Fi Extreme card

By kadi500
Dec 2, 2006
  1. Hello!

    Yesterday I've bought Sound Blaster X-Fi Extreme Audio card not knowing that it's actually an Audigy card.

    And of course - when I try to watch any movie with 5.1 sound - there is an Blue Screen immediately - it says that file p17xfilt.sys is causing it.

    Here is the link to error.

    I've debugged the memory dump and here it is:

    1: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    Arg1: c000008e, The exception code that was not handled
    Arg2: b75d5e82, The address that the exception occurred at
    Arg3: b83be3a4, Trap Frame
    Arg4: 00000000
    Debugging Details:
    EXCEPTION_CODE: (NTSTATUS) 0xc000008e - {WYJ
    b75d5e82 d8b640010000    fdiv    dword ptr [esi+140h]
    TRAP_FRAME:  b83be3a4 -- (.trap ffffffffb83be3a4)
    ErrCode = 00000000
    eax=00000000 ebx=00000001 ecx=852b13d0 edx=4002abde esi=852b13d0 edi=00000000
    eip=b75d5e88 esp=b83be418 ebp=85dd013c iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
    b75d5e88 db862c010000    fild    dword ptr [esi+12Ch] ds:0023:852b14fc=00000000
    Resetting default scope
    PROCESS_NAME:  subedit.exe
    LAST_CONTROL_TRANSFER:  from 8052202d to 805371aa
    b83bdf6c 8052202d 0000008e c000008e b75d5e82 nt!KeBugCheckEx+0x1b
    b83be334 804de403 b83be350 00000000 b83be3a4 nt!KiDispatchException+0x3b1
    b83be39c 804de3a8 85dd013c b75d5e88 badb0d00 nt!CommonDispatchException+0x4d
    b83be3cc b75cf1cf 00000000 00000023 00000023 nt!Kei386EoiHelper+0x17e
    WARNING: Stack unwind information not available. Following frames may be wrong.
    b83be41c b75d7bae 852b13d0 b75d7ea1 864032e0 p17xfilt+0x8b1cf
    b83be424 b75d7ea1 864032e0 b75d1f47 b7552868 p17xfilt+0x93bae
    b83be42c b75d1f47 b7552868 00000000 848bf000 p17xfilt+0x93ea1
    b83be478 b7552f83 00000000 00010001 00000000 p17xfilt+0x8df47
    b83be488 b75c1274 b75c1220 00000001 00007530 p17xfilt+0xef83
    00000000 00000000 00000000 00000000 00000000 p17xfilt+0x7d274
    STACK_COMMAND:  .bugcheck ; kb
    b75d5e82 d8b640010000    fdiv    dword ptr [esi+140h]
    SYMBOL_NAME:  p17xfilt+91e82
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: p17xfilt
    IMAGE_NAME:  p17xfilt.sys
    FAILURE_BUCKET_ID:  0x8E_p17xfilt+91e82
    BUCKET_ID:  0x8E_p17xfilt+91e82
    and lmv command gives:

    1: kd> lmv
    start    end        module name
    b7544000 b76ca380   p17xfilt   (no symbols)           
        Loaded symbol image file: p17xfilt.sys
        Image path: \SystemRoot\system32\drivers\p17xfilt.sys
        Image name: p17xfilt.sys
        Timestamp:        Wed Aug 16 18:50:15 2006 (44E34CC7)
        CheckSum:         00195E3E
        ImageSize:        00186380
        File version:
        Product version:
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        2.0 Dll
        File date:        00000000.00000000
        Translations:     0809.04b0
        CompanyName:      Sensaura
        FileDescription:  Sensaura WDM 3D Audio Driver
        LegalCopyright:   Copyright © 2006 Sensaura
    b76cb000 b782d000   P17xfi     (deferred)             
        Image path: \SystemRoot\system32\drivers\P17xfi.sys
        Image name: P17xfi.sys
        Timestamp:        Tue Aug 15 02:30:26 2006 (44E115A2)
        CheckSum:         0012022C
        ImageSize:        00162000
        Translations:     0000.04b0 0000.04e0 0409.04b0 0409.04e0

    I don't know what to think - this is not a common problem. I have newly installed Windows XP Pro and no trash in system.

    Before that I had Audigy2 audio card and it worked fine.

    You can find a summary of my system here.

    If you could suggest anything to resolve this problem - I would be grateful.
  2. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    Check the last post in this THREAD for a possible solution.
  3. kadi500

    kadi500 TS Rookie Topic Starter

    Thank you for reply, but before I wrote on this forum I have read all topics regarding P17xfi* problem on Creative Forums.

    The solution didn't work for me :(
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