Blue Screen Error and random freezing

By viewtifuljoe
Mar 10, 2006
  1. Hello

    I've tried all the test's in the "before posting your minidumps" thread and I still have failed to identify exactly what the problem is with my Laptop.

    I have randomly been getting Blue Screen Stop Errors, Slightly different each time but generally it is a 0x0000077 KERNEL_STACK_INPAGE_ERROR.

    Also it has been making a lot of funny clicky/processing noises which I think is coming from the hard drive now and again, with windows suddenly freezing for a bit mid process then eventually continuing, or leading to a blue or sometimes completely black screen.This then leads to me shutting down the laptop and rebooting to get a "windows has recovered from a serious error" message when i get back to the desktop. Diagnostics tests don't seem to have picked up anything out of the ordinary, so I am not really sure what to do next. My laptop started behaving like this a few weeks ago, then it seemed to go back to normal out of the blue, but it seems to have come back and gotten worse over that last few days.

    My laptop is a Dell Inspiron 5150 if that is of any help, and I have attached 5 minidumps.

    Please Help!
  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    The culprit is bad paging space or hardware at hard disk. Run sfc /scannow and reallocate the paging space.

    BugCheck 77, {c000000e, c000000e, 0, 352000}
    Probably caused by : memory_corruption ( nt!MiMakeOutswappedPageResident+37e )
    Followup: MachineOwner
    1: kd> !analyze -v
    ERROR: FindPlugIns 8007007b
    * *
    * Bugcheck Analysis *
    * *
    The requested page of kernel data could not be read in. Caused by
    bad block in paging file or disk controller error.
    In the case when the first arguments is 0 or 1, the stack signature
    in the kernel stack was not found. Again, bad hardware.
    An I/O status of c000009c (STATUS_DEVICE_DATA_ERROR) or
    C000016AL (STATUS_DISK_OPERATION_FAILED) normally indicates
    the data could not be read from the disk due to a bad
    block. Upon reboot autocheck will run and attempt to map out the bad
    sector. If the status is C0000185 (STATUS_IO_DEVICE_ERROR) and the paging
    file is on a SCSI disk device, then the cabling and termination should be
    checked. See the knowledge base article on SCSI termination.
    Arg1: c000000e, status code
    Arg2: c000000e, i/o status code
    Arg3: 00000000, page file number
    Arg4: 00352000, offset into page file

    Debugging Details:
    ERROR_CODE: (NTSTATUS) 0xc000000e - no such device
    DISK_HARDWARE_ERROR: There was error with disk hardware
    BUGCHECK_STR: 0x77_c000000e
    LAST_CONTROL_TRANSFER: from 805257b6 to 805371aa

    f89b5cf0 805257b6 00000077 c000000e c000000e nt!KeBugCheckEx+0x1b
    f89b5d60 804eb438 c03e25d4 c03e25d4 00000001 nt!MiMakeOutswappedPageResident+0x37e
    f89b5d8c 804eb337 003c78b8 00000000 823beb30 nt!MmInPageKernelStack+0xf3
    f89b5da4 804e830b 823c7918 80574128 00000000 nt!KiInSwapKernelStacks+0x16
    f89b5dac 80574128 00000000 00000000 00000000 nt!KeSwapProcessOrStack+0x7c
    f89b5ddc 804efc81 804e8294 00000000 00000000 nt!PspSystemThreadStartup+0x34
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
  3. Tedster

    Tedster Techspot old timer..... Posts: 6,002   +15

    run memtest86 to test your memory. Run for at least 7 passes.
  4. viewtifuljoe

    viewtifuljoe TS Rookie Topic Starter

    Thanks guys for your help, it did help me to identify a few problems, but it ended up coming down to buying a new hard disk and now the problems are completely sorted :)

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