Blue Screen Help?

By bostonh8er
Dec 13, 2007
  1. Hi

    I'm running Windows XP SP2, on a Dell. I don’t know why I keep getting this blue screen, because I haven’t really installed anything new recently, and my current configuration has been working pretty well for a while. The last time the blue screen happened was while I was running an, Adware Scan. So I included the .bmp file and my hijack this log.

  2. Po`Girl

    Po`Girl TS Rookie Posts: 595


    One minidump is often not enough,

    however,your one minidump points to portcls.sys -

    a Microsoft "audio port-class driver"

    Try uninstalling/updating/reinstalling your Sound Card drivers.

    It could also be a RAM issue,so run Memtest for a good while.

    Attach a few more minidumps.
  3. bostonh8er

    bostonh8er TS Rookie Topic Starter

    thanx, i ll try what you said as for the dmp's here they are
  4. Po`Girl

    Po`Girl TS Rookie Posts: 595

    Nothing conclusive I can see,but somebody might give you a second opinion.

    My suggestion run Memtest.Any errors and it`s time for a new RAM stick

    Run checkdisk - chkdisk /r Always a good idea,even if it doesn`t fix the problem.

    There is a mention of firefox.exe in several of those dumps,but I`m not an uber expert,

    so couldn`t say if was a significant mention.
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