henrique_m
Posts: 7 +0
Hi I have a windows Xp pro machine that constantly crashes. i enclose a minidump, can you help finding out if it is HW or SW problem?
*****************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 8056e2ea, The address that the exception occurred at
Arg3: f781898c, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - A instru o no "0x%08lx" fez refer ncia mem ria no "0x%08lx". A mem ria n o p de ser "%s".
FAULTING_IP:
nt!HvpGetCellMapped+5f
8056e2ea 8b4304 mov eax,dword ptr [ebx+4]
TRAP_FRAME: f781898c -- (.trap 0xfffffffff781898c)
.trap 0xfffffffff781898c
ErrCode = 00000000
eax=00001ff0 ebx=00001ff0 ecx=823c18f8 edx=000002ef esi=e1035b60 edi=00000fff
eip=8056e2ea esp=f7818a00 ebp=f7818a48 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!HvpGetCellMapped+0x5f:
8056e2ea 8b4304 mov eax,dword ptr [ebx+4] ds:0023:00001ff4=????????
.trap
Resetting default scope
CUSTOMER_CRASH_COUNT: 7
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0x8E
PROCESS_NAME: services.exe
LAST_CONTROL_TRANSFER: from 8057903a to 8056e2ea
STACK_TEXT:
f7818a48 8057903a e1035b60 5dffffff e1035b60 nt!HvpGetCellMapped+0x5f
f7818a5c 80578eb5 e1035b60 5dffffff e1035b60 nt!HvpGetHCell+0x10
f7818a78 805d7cca e1035b60 5dffffff dac2607c nt!HvMarkCellDirty+0x30
f7818a90 805d7dd7 e1035b60 00365078 dac2607c nt!CmpMarkKeyValuesDirty+0x3d
f7818aac 805d7b5d e1035b60 00365078 dac2607c nt!CmpFreeKeyValues+0x17
f7818ae8 805d7ca7 e1035b60 000a12b8 daa222bc nt!CmpSyncKeyValues+0x26
f7818b2c 805d7955 e130c000 00000400 00000003 nt!CmpCopySyncTree2+0x1f4
f7818b5c 805d86b1 e1035b60 000001b8 e1035b60 nt!CmpCopySyncTree+0x4f
f7818ccc 805a2ffb 00010003 f7818d64 f7818ce8 nt!CmpSaveBootControlSet+0x2a7
f7818cdc 804de7ec 00000005 f7818d64 804dcdfd nt!NtInitializeRegistry+0x5e
f7818cdc 804dcdfd 00000005 f7818d64 804dcdfd nt!KiFastCallEntry+0xf8
f7818d58 804de7ec 00000005 0007fe8c 7c91eb94 nt!ZwInitializeRegistry+0x11
f7818d58 7c91eb94 00000005 0007fe8c 7c91eb94 nt!KiFastCallEntry+0xf8
WARNING: Frame IP not in any known module. Following frames may be wrong.
0007fe8c 00000000 00000000 00000000 00000000 0x7c91eb94
*****************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 8056e2ea, The address that the exception occurred at
Arg3: f781898c, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - A instru o no "0x%08lx" fez refer ncia mem ria no "0x%08lx". A mem ria n o p de ser "%s".
FAULTING_IP:
nt!HvpGetCellMapped+5f
8056e2ea 8b4304 mov eax,dword ptr [ebx+4]
TRAP_FRAME: f781898c -- (.trap 0xfffffffff781898c)
.trap 0xfffffffff781898c
ErrCode = 00000000
eax=00001ff0 ebx=00001ff0 ecx=823c18f8 edx=000002ef esi=e1035b60 edi=00000fff
eip=8056e2ea esp=f7818a00 ebp=f7818a48 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!HvpGetCellMapped+0x5f:
8056e2ea 8b4304 mov eax,dword ptr [ebx+4] ds:0023:00001ff4=????????
.trap
Resetting default scope
CUSTOMER_CRASH_COUNT: 7
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0x8E
PROCESS_NAME: services.exe
LAST_CONTROL_TRANSFER: from 8057903a to 8056e2ea
STACK_TEXT:
f7818a48 8057903a e1035b60 5dffffff e1035b60 nt!HvpGetCellMapped+0x5f
f7818a5c 80578eb5 e1035b60 5dffffff e1035b60 nt!HvpGetHCell+0x10
f7818a78 805d7cca e1035b60 5dffffff dac2607c nt!HvMarkCellDirty+0x30
f7818a90 805d7dd7 e1035b60 00365078 dac2607c nt!CmpMarkKeyValuesDirty+0x3d
f7818aac 805d7b5d e1035b60 00365078 dac2607c nt!CmpFreeKeyValues+0x17
f7818ae8 805d7ca7 e1035b60 000a12b8 daa222bc nt!CmpSyncKeyValues+0x26
f7818b2c 805d7955 e130c000 00000400 00000003 nt!CmpCopySyncTree2+0x1f4
f7818b5c 805d86b1 e1035b60 000001b8 e1035b60 nt!CmpCopySyncTree+0x4f
f7818ccc 805a2ffb 00010003 f7818d64 f7818ce8 nt!CmpSaveBootControlSet+0x2a7
f7818cdc 804de7ec 00000005 f7818d64 804dcdfd nt!NtInitializeRegistry+0x5e
f7818cdc 804dcdfd 00000005 f7818d64 804dcdfd nt!KiFastCallEntry+0xf8
f7818d58 804de7ec 00000005 0007fe8c 7c91eb94 nt!ZwInitializeRegistry+0x11
f7818d58 7c91eb94 00000005 0007fe8c 7c91eb94 nt!KiFastCallEntry+0xf8
WARNING: Frame IP not in any known module. Following frames may be wrong.
0007fe8c 00000000 00000000 00000000 00000000 0x7c91eb94