Blue screen

[wacind]

hi

im using a toshiba laptop with xp home. recently, all of a sudden at no perticular time, i get the blue screen and before i can even read the first word, it restarts my laptop. this has happed before, but recently its happening more frequently. jus to make sure however i tried a system restore, for some reason, the laptop wont let me restore either - it goes through the entire process and then when the computer restarts it says restore was not successful. i have tried many dates and none work

i dont wanna format my disc unless is the last solution.

tia
wacind

 

[howard_hopkinso]

It sounds like a driver problem to me.

In order to be able to read the error message you will have to stop your computer from automatically restarting.

Right click my computer and selct properties, then the advanced tab, and under startup and recovery click settings and uncheck the box that says automatically restart. Also set the write debugging information to none.

Now when your computer crashes you should receive an error message.

Pay particular attention to any drivers identified in the stop message.

Regards Howard :grinthumb

 

[wacind]

hi Howard
thanks for your help

i did what u said, and i was able to read the messege. it said
"invalid_process_attach_attempt" at the top
then gave me information describing that it is either a software or hardware problem.

i dont know if it mentioned any drivers but this the technical information it gave me

"*** STOP: 0x00000005 (0x00000000,0x858c4b28,0x00000000,0x00000000)"

hope any of this information is useful

thanks
wacind

 

[howard_hopkinso]

Take a look at this link it explains what the stop message means.

http://www.aumha.org/win5/kbestop.htm

Regards Howard :grinthumb