If you have problems with HijackThis entries such as: O10 - Broken Internet access because of LSP provider 'xxxx.dll' missing O10 - Unknown file in Winsock LSP: ..... download and run LSPFix from http://cexx.org/lspfix.htm Use these instructions to remove the bad DLL: 1. Run LSPFix. 2. Check 'I know what I'm doing'. 3. Select 'xfire_lsp_8742.dll' (or substitute with "your" missing file name). 4. Click the right-pointing arrow (moves it to the "remove" page). 5. Click 'Finished'. 6. Restart your computer in "Safe Mode" (F5 or F8 when starting Windows). 7. Delete the file: 'xfire_lsp_8742.dll' (or substitute with "your" missing file name). Do NOT delete ANY other files! 8. Restart your computer and bring it up in normal mode.