BSOD and event ID 1003

[tech4u]

Hello,
I'm helping someone with a BSOD that only occurs at the first startup in the morning for someone: subsequent restarts don't reproduce the problem. After rebooting, windows has a message that reads the system has recovered from a serious error. The pc is a Dell gx260 optiplex running Windows XP pro. Here is the event log:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 10/31/2005
Time: 6:30:24 AM
User: N/A
Computer: G17958
Description:
Error code 0000009c, parameter1 00000000, parameter2 8054d370, parameter3 a2000000, parameter4 84010400.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 39 0000009
0020: 63 20 20 50 61 72 61 6d c Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 38 30 35 34 64 33 37 30 8054d370
0040: 2c 20 61 32 30 30 30 30 , a20000
0048: 30 30 2c 20 38 34 30 31 00, 8401
0050: 30 34 30 30 0400

Any ideas? Thank you in advance for your help!

 

[cpc2004]

Hi Tech4u,

Bugcheck 9C is machine check which is caused by hardware failure (ie such as faulty ram, CPU, video card or overheat).

 

[tech4u]

bugcheck

sorry cpc, I didn't understand..should I run a program called bugcheck? Or was that a reference to the event log? Thanks in advance for your help!

 

[cpc2004]

Hi Tech4U,

Bugcheck code is the same as stop code. When windows crashes, Microsoft writes the bugcheck code to help us to identify the error.

Extraction from Microsoft Web
Bug Check 0x9C: MACHINE_CHECK_EXCEPTION

The MACHINE_CHECK_EXCEPTION bug check has a value of 0x0000009C. This indicates that a fatal machine check exception has occurred.

Parameters
The four parameters listed in the message have different meanings, depending on the processor type.

If the processor is based on an older x86 architecture (that has the Machine Check Exception (MCE) feature but not the Machine Check Architecture (MCA) feature, for example, the Intel Pentium processor) the parameters have the

 

[cpc2004]

From the private message of tech4u :"It must have been hardware related but could not determine whether it was motherboard, cpu or ram as they were all replaced."