BSOD by win32k.sys & ati2cqag.dll ram problem ?

By Witon ยท 4 replies
Jan 21, 2006
  1. I got BSOD when I install windows, , thinking it might be a ram problem I ran memtest for 5 hours and it doesn't shows any sign of error. Made a hdd utility chk no problem found as well.

    So i kept on reinstalling all the drivers I got, the computer shows BSOD when it is in very heavy usage. Recently I ran 3Dmark05 on my computer it shows BSOD as well but without any minidump.

    Also I am using a logitech MX 500 mouse with the latest driver installed when I turn the wheel it crashes also, this makes me wondering is there problem with my USB port.

    this is my computer configuration
    I'm dual booting linux and windows as welll
    athlon xp 2600+
    motherboard: a7v266-e (FSB 266)
    ram:2x samsung ddr333 512MB
    graphics card: x800gto agp
    hdd: hitachi 7k250 120G (installed windows)
    IBM deskstar (installed linux)
    SPI 350W

    below is my minidump, 1st is the latest

    Attached Files:

  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    Your windows is crashed with various bugcheck code. I believe that it is hardware error. Probably it is faulty memory such as memory modules, Level 2 (L2) SRAM cache, or video adapter RAM.

    1. Some faulty can pass memtest. Try reseat the ram. Downclock the ram
    2. Downclock the CPU
    3. Faulty m/b or video card
    4. Make sure your PSU has adequate power to support all the peripheral including USB device.
    5. Upgrade BIOS

    Your debug report
    Mini011806-07.dmp BugCheck 1000007F, {8, 80042000, 0, 0}

    Mini011906-01.dmp BugCheck D1, {a41ffcc, 2, 0, f732cd5b}
    Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_DmaEndpointActive+f9 )

    Mini011906-02.dmp BugCheck 10000050, {e3870490, 0, bf8076b5, 0}
    Probably caused by : kmixer.sys ( kmixer+29d98 )

    Mini011906-03.dmp BugCheck 100000D1, {8726ecb0, 2, 1, f712507c}
    Probably caused by : wg311nd5.sys ( wg311nd5+2907c )

    Mini011906-04.dmp BugCheck 1000008E, {c0000005, bfa3c737, ebe9b8c8, 0}
    Probably caused by : ati2cqag.dll ( ati2cqag+26737 )

    Mini012006-01.dmp BugCheck 1000000A, {0, 2, 0, 804dc25d}
    Probably caused by : win32k.sys ( win32k!xxxStarterQueueTerminateProcessAndWait+45 )

    Mini012106-01.dmp BugCheck 1000008E, {c0000005, bf814c00, eb9ca520, 0}
    Probably caused by : win32k.sys ( win32k!pCreateXlate+b )

    Mini012106-02.dmp BugCheck 1000008E, {c000001d, bf813bef, ebc7b608, 0}
    Probably caused by : hardware ( win32k!GreBatchTextOut+26a )

    Mini012106-03.dmp BugCheck 1000008E, {c0000005, bf801a0b, eb8c2650, 0}
    Probably caused by : win32k.sys ( win32k!HmgLock+26 )

    Mini012106-04.dmp BugCheck 50, {ff000910, 1, bfa3c68b, 0}
    Probably caused by : ati2cqag.dll ( ati2cqag+2668b )

    Mini012106-05.dmp BugCheck 1000008E, {c0000005, bfa27cc1, f6c2591c, 0}
    Probably caused by : ati2cqag.dll ( ati2cqag+11cc1 )

    Mini012106-06.dmp BugCheck 50, {ff9aa78c, 0, bf835acb, 0}
    Mini012106-06.dmp Probably caused by : win32k.sys ( win32k!GreSelectPalette+a )
  3. Witon

    Witon TS Rookie Topic Starter

    Level 2 (L2) SRAM cache

    does this mean i might have a cpu problem?
  4. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

  5. xero

    xero TS Rookie Posts: 94

    The next step you might try

    If you have another PCI vidcard somewhere in your house (like an old one, S3 virge etc etc etc). Try that videocard during install.

    It must not be and AGP ati card!

    When windows has installed correctly, swap back your original card and start with ati catalyst 4.4 drivers. When these are oke, start upgrading the drivers, when the bsod occurs again, revert to the last working drivers.

    Ati has some buggy drivers in the wild.

    This should work.

    I had the same error before in media center.

    When you have a broadcom network card, try disabling this one too...

    Do not imitate, innovate :)
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