BSOD Need help

[Mirage]

Hello, I am at wits end trying to find my problem. My comp restarts at random times. I do have save dumps which is attached. I have replaced almost all parts on my comp trying to get it to stop. The only things I have not replaced yet is my video card and hard drives. Everything else is new within the last year. It restarts occasionally when I play world of warcraft and once on battlefield 2142 long time ago but today it restarted twice in 2 mins after I was away from it since yesterday. I got in today and it happened while I was browsing the internet. I have turned down the settings on the video card and agp maybe thinking that was it but it still happened. Any answers that you have would be appreciated. Thanks!

 

[Route44]

Your crashes aren't due to hardware issues, they are due to software driver conflicts specifically your security firewall and anti-virus.


Minidump 1 - Points to wpsdrvnt.sys which is a driver for the Sygate Personal Firewall

Minidump 2 - Points to avg7rsxp.sys which is a driver for the AVG Antivirus system.

Here are a few questions for clarification:

1. Did you install either one lately and if so, which one?

2. Have you run a virus scan, malware scan, and do you have a router?

* Also, do you have another firewall or antivirus program installed?

 

[Mirage]

1) They were both done a while back after I had reformatted early this year.
2) Virus scan every morning on timer, malware usually couple a times a week, and yes I do have a router.

Thanks

Nah, the router has a built in firewall but no others on my comp.

 

[Mirage]

Here is another minidump that just happened to make sure. I had uninstalled Sygate to see if that was it and it restarted again. I went ahead and took off avg for now to see if it does it again. Thanks.

 

[Route44]

Your minidump points to the WmXlCore.sys driver which is a Logitech Wingman Translation driver for the Logitech Wingman software.

However, your error code is 0x9C.

0x0000009C: MACHINE_CHECK_EXCEPTION

This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

Here is what I would suggest:

1. Update your driver.

2. Run a Memtest to check your RAM with a minimum of 7 passes.

3. Make sure all your fans are working.