You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.>
http://www.bleepingcomputer.com/forums/tutorial61.html
Turn off system restore.(XP/ME only) See how here.>
http://www.bleepingcomputer.com/forums/tutorial56.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.>
http://www.bleepingcomputer.com/forums/tutorial62.html
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Microsoft Telecoms Center
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
nrcs.exe
xpfilesys.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
F2 - REG:system.ini: UserInit=F:\WINDOWS\System32\userinit.exe,F:\WINDOWS\NT\nrcs.exe
O4 - HKLM\..\Run: [Microsoft Telecoms Center] xpfilesys.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunServices: [Microsoft Telecoms Center] xpfilesys.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{F179D96D-1760-4427-830F-46FB5CB62A6A}: NameServer = 194.72.0.114 194.74.65.69
<Only fix this, if it doesn`t belong to your ISP.
O20 - Winlogon Notify: rqrsqpp - F:\WINDOWS\
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
F:\WINDOWS\NT\
nrcs.exe
xpfilesys.exe Search your system for this file and delete all instances of it.
Reboot into normal mode and turn system restore back on.
Post a fresh HJT log and let me know how your system is running.
Regards Howard
This thread is for the use of Marvin only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.