Bullet Point not Printing Correctly From MS Word

[tom_pearson]

I'm trying to sort a problem for a school i'm doing tech support for. It seems when ever they insert bullet points into Word they print out as "3"'s or other characters. I've tried changing the printer drivers (HP LaserJet 4)


Any ideas?
I'm assuming it may be something to do with language settings but I'm not too sure!

 

[Nodsu]

Set the printer to download fonts as SoftFont instead of using device fonts. Try reducing the resolution and switching between PCL and PS drivers.

 

[tom_pearson]

can this all be done remotely or by a nOOb?? I'm sat 15miles away from the problem with only a remote desktop connection!

 

[Nodsu]

In the print dialog click the printer properties and configure away. Once you get it to print right, close all applications and put the same settings in Start->Settings->Printers.

 

[tom_pearson]

Ok I will try that. Thanks very much for your help! :approve:

By the way, do you live in Estonia?? I visited there about 3 years ago (Along with Latvia), you have a lovely country!