Hi,
That system is infected with a worm, some adware and other malware.
You may wish to copy and paste these instructions on notepad for easier reference later.
Download the Pocket Killbox from
HERE. Extract it but don`t run it yet.
Boot into safe mode under your normal user name. See how
HERE
Next turn on "Show all files and folders, including hidden and system". See how
HERE
Go to start > run and type services.msc. Press the enter key.
Search for the following services(if there) double click to select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
3721.exe
WinNetwork.exe
ALCMTR.EXE
WinNetwork.DLL
Open your task manager by pressing holding ctrl, alt and pressing del. Alternatively, use ctrl + shift + esc. Go to the processes tab, and end the following processes, if found:
3721.exe
WinNetwork.exe
ALCMTR.EXE
WinNetwork.DLL
After that,
run HijackThis and fix the following entries, if found (do this by placing a tick in the check boxes beside these entries and clicking "Fix checked"):
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O23 - Service: Windows_ServerDdos - Unknown owner - C:\WINDOWS\system32\3721.exe (file missing)
O23 - Service: WinNetwork - Unknown owner - C:\WINDOWS\system32\WinNetwork.exe (file missing)
Close HJT.
Run the killbox program which you downloaded. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. (You can copy and paste the filepaths)
C:\WINDOWS\system32\3721.exe
C:\WINDOWS\system32\WinNetwork.exe
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\system32\WinNetwork.DLL
C:\WINDOWS\system32\swxcacls.exe
C:\WINDOWS\system32\Process.exe
C:\WINDOWS\system32\dumphive.exe
C:\WINDOWS\system32\swsc.exe
C:\WINDOWS\system32\SrchSTS.exe
C:\WINDOWS\system32\tmp.reg
C:\WINDOWS\system32\swreg.exe
C:\FOUND.013
C:\WINDOWS\WHKEY9.DLL
C:\WINDOWS\WHKEY8.DLL
C:\FOUND.012
C:\FOUND.011
C:\FOUND.010
C:\FOUND.009
C:\FOUND.008
C:\WINDOWS\WHKEY.DLL
C:\WINDOWS\WHKEY6.DLL
C:\WINDOWS\WHKEY5.DLL
C:\WINDOWS\WHKEY4.DLL
C:\WINDOWS\WHKEY3.DLL
C:\WINDOWS\WHKEY2.DLL
C:\WINDOWS\WHKEY1.DLL
C:\WINDOWS\wh.DLL
C:\FOUND.007
C:\FOUND.006
C:\WINDOWS\Down(0).exe
C:\WINDOWS\down(1).exe
E:\sxs2.exe
(Please
back up your registry before you do the next step)
Go to Start > Run and type regedit. Press Enter.
Press ctrl + F and search for all instances of the following files and delete them.
ie.exe
sxs2.exe
Close the program.
Reboot into normal mode and rehide your protected OS files.
Thereafter, please post a fresh HJT and AVG Antispyware log from normal mode as an attachment into this thread.
Regards,
Your friendly Momok =)
