Inactive Can someone help clean a file of malware for me

I need someone who is willing to either guide me though the process of virus removal from a file I downloaded I know its dumb but I thought I could buy a game for a couple bucks and now I have it but thank god I checked it for viruses before installing because when I bought it it came in a disc that didn't seem like a game should've been on there were numerous viruses on the disk. so can someone please either delete the viruses for me or guide me through it so I don't have to buy the game again if I need to ill pay but please help me someone I have multiple forms of communication just direct message me through this forum and I will share them to get help.
 

Broni

Posts: 55,827   +503
Welcome aboard
file.php


Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
 
Moving to Virus and Malware Removal forum.
Welcome aboard
file.php


Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
sorry I thinkyou kinda misenterprited the situation
 
I heard that if you have the right coding skills you can remove the malicious stuff from the software or is it because once a file is infected its beyond repair
 

Broni

Posts: 55,827   +503
Maybe, but unfortunately not here. Possibly some paid for services. The best solution is just to buy legit copy.