cannot access help in xp home

[t bone]

forgive me if this is in the wrong section.

i get a mcafee warning when i try to go to help and support, help ctr.exe contains suspicious scripting activity and has been stopped.

when i click allow this time nothing happens, i tried to disable firewall and open help and the computer restarted.

ran a virus check on the help file...clean. spybot adaware and ms antispy all clean.

i haven't accessed help in a while so i have no idea how long its been this way. any ideas ................thanks t bone


using xp home

 

[greenflash]

try to disable script blocking service that mcafee provides

 

[t bone]

thanks greenflash...between then and now i figured it out that's what i had to do. still puzzled as to why i couldn't access when i clicked "allow script for this session". oh well......thanks again.

 

[greenflash]

maybe Microsoft Help uses multiple script based sessions thats explain why u couldnt access the program