Canon 5000F film scan not on menu

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moira

Posts: 6   +0
When I set up the scanner for a negative and I go to Photostudio simple mode,select source,"film" isn't in the drop down menu,only "platen"....as per istructions.
This is a newly set up scanner on a new PC
Does anyone know what I should do (I'll call the tech as a last resort LOL )
Cheers
 
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