Can't view word files from cd after reinstalling Win XP

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Hi,
A friend of mine wanted to just wanted to clean everything off his hard drive and reintall WinXp. Not a techie. Thought he would be starting fresh, you know just out of the box. Now he can't view a cd with word files on it.
He can view the files from the cd on his laptop....

Thanks...I don't really have any more info
 
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