Be careful on using Googlegear. I bought a model# XF9700-C3-P Bulk EVIL COMMANDO 2 which is listed as an ATI 9700 Pro video card at Googlegear for $275. It had a link to the PowerColor web page that showed it as a full speed 9700 Pro.
But when I received it I noticed that my core clock speed was running at 297 Mhz which is not the normal clock speed for a 9700 Pro, it should be 325 Mhz.
I contacted the manufacturer of the card to question this and was told that this is a 9700 Pro "lite". No where in Googlegear’s adveritisement was this card advertised as a "lite" version and I certainly would not have purchased it had it been advertised as such. I just used Googlegear to purchase my computer system ($815.98 ) . I do not think that I should have been held to the 15% restocking fee if I returned it.
Powercolor has no reference of a "lite" 297 MHZ version of this card on their website They only have one EVIL COMMANDO 2 9700 PRO card and it is a full speed card.
I contacted Googlegear about this and explained the situation and they said they would investigate. The next day they said their advertisement was accurate and they would not waive the restocking fee. Although, on the day they investigated they completely changed the advertisement on this card. They removed the link to the Powercolor website that stated "Powered by the revolutionary AGP 8X RADEON 9700 PRO (A13 stepping) Visual Processing Unit (VPU) with core engine @325Mhz clock speed".
Googlegear also changed their avertisement to include Clock Speed: 297MHz in big bold red letters at the top of the advertisement.
Also note that they changed the description in the advertisement from "is the worlds fastest and most advanced graphics board, featuring ATI RADEON 9700 Visual Processing Unit (VPU)" to " is a most advanced graphics board, featuring ATI RADEON 9700 Visual Processing Unit (VPU)".
I spoke with several customer support people and a manager and was told they would not waive the restocking fee and they didn’t care if I told others of my experience and reported my experience with rating companies for internet retailers because “people would still buy from them”.
I know that the card that I got is not terrible or anything but I did not get what was advertised and Googlegear sure does not seem to care about their customers. Just wanted to share my experience with this company, you can make your own choice on whether to use them or not.
But when I received it I noticed that my core clock speed was running at 297 Mhz which is not the normal clock speed for a 9700 Pro, it should be 325 Mhz.
I contacted the manufacturer of the card to question this and was told that this is a 9700 Pro "lite". No where in Googlegear’s adveritisement was this card advertised as a "lite" version and I certainly would not have purchased it had it been advertised as such. I just used Googlegear to purchase my computer system ($815.98 ) . I do not think that I should have been held to the 15% restocking fee if I returned it.
Powercolor has no reference of a "lite" 297 MHZ version of this card on their website They only have one EVIL COMMANDO 2 9700 PRO card and it is a full speed card.
I contacted Googlegear about this and explained the situation and they said they would investigate. The next day they said their advertisement was accurate and they would not waive the restocking fee. Although, on the day they investigated they completely changed the advertisement on this card. They removed the link to the Powercolor website that stated "Powered by the revolutionary AGP 8X RADEON 9700 PRO (A13 stepping) Visual Processing Unit (VPU) with core engine @325Mhz clock speed".
Googlegear also changed their avertisement to include Clock Speed: 297MHz in big bold red letters at the top of the advertisement.
Also note that they changed the description in the advertisement from "is the worlds fastest and most advanced graphics board, featuring ATI RADEON 9700 Visual Processing Unit (VPU)" to " is a most advanced graphics board, featuring ATI RADEON 9700 Visual Processing Unit (VPU)".
I spoke with several customer support people and a manager and was told they would not waive the restocking fee and they didn’t care if I told others of my experience and reported my experience with rating companies for internet retailers because “people would still buy from them”.
I know that the card that I got is not terrible or anything but I did not get what was advertised and Googlegear sure does not seem to care about their customers. Just wanted to share my experience with this company, you can make your own choice on whether to use them or not.
