CD/ dvd drive wont work Help

[Cal El]

i have a Compact Procario 5000
and it's running on Windows ME and the CD and DVD drives dont work how do i fix this?

 

[isatippy]

alittle more info please like did you do anything to it and when did it stop working.

 

[howard_hopkinso]

With so little info it`s hard to tell what the problem may be.

When did the problem first start?

Have you recently installed or uninstalled any new hardware or software?

Things you could try.

1 Check in device manager for any yellow exclamation or question marks next to your opticle drives. If any are there uninstall them from there and reboot in order to let Windows redetect them.

2 Check for a bad ide cable.

3 maybe try a system restore point.

Are the drives detected in Windows?

If not are they detected in bios?

Regards Howard

 

[Cal El]

well it's a computer my friends gave me his kids did something to mess it up
i'm thinking about just installing Windows Xp on it would that remedy the Cd/dvd dives?

 

[isatippy]

if you don't know much the best thing to do might be replacing the drive

 

[RealBlackStuff]

You would be struggling to get Windows XP up and running on that low-level machine (Duron 900, 128MB memory).
If you want to install another OS, try Windows 2000 Pro instead. As W2K is technically older than ME, you would have to make backups first, then install from scratch. You cannot 'downgrade' over ME.

To get back to your DVD/CD drives:
Go to Start/Settings/Control Panel, double-click System, go to Hardware/Device Manager.
Click on the + before DVD/CD-Rom drives. Rightclick on each entry (one for DVD, one for CD) and select Uninstall.
Reboot the PC. ME should re-install them automatically.