You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(
if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
PLSRemote Service (PLSRemoteSvc)
<Note: if you didn`t install this yourself or you don`t use it, then disable this service. That`s because it`s classed as Riskware and can be used to control your system.
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(
if there).
PLSRemote.exe
<Read note above.
eakengi.exe
sfsipca.exe
IPClient.exe
BackWeb-8876480.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(
if there).
O4 - HKLM\..\Run: [eakengi] C:\WINNT\system32\eakengi.exe
O4 - HKLM\..\Run: [sfsipca] C:\WINNT\system32\sfsipca.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe" -l
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O16 - DPF: {427273CC-764E-11D3-823D-006097F90453} (Pixami Image Editor Control) -
http://www.imagestation.com/common/classes/BPImageEditor.cab?ver=1,1,0,32
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} (AxRUploadControl Object) -
http://www.imagestation.com/common/classes/SonyISUpload.cab?v=1,0,0,24
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINNT\SYSTEM32\PLSRemote.exe (file missing)
<See note above.
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINNT\SYSTEM32\PLSRemote.exe<See note above.
C:\WINNT\system32\eakengi.exe
C:\WINNT\system32\sfsipca.exe
Reboot into normal mode and rehide your protected OS files.
Post fresh HJT and Combofix logs and let us know if you`re still having problems.
Regards Howard
This thread is for the use of yhzhuo only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.