CMOS Problem

[Grumper]

Microsoft updates messed him up.

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Hello all----------- this problem is an over the phone problem, a friend just finished updating Windows critical updates and rebooted and out of nowere he needed a password to boot up, he never set one, so needless to say he needed to clear the PW--- I had him swap the CMOS jumper on the mobo. That got rid of the password a couple of lines came up on bootup---somthing to the effect of " nvram password changed power down and remove wrong ---- thats NG" press escape. Well he does all of that and keeps recycling to the startup menu--- Now this is what he has done so far.

1] returned the bios to default
2] swapped the CMOS jumper back and fourth

same recycling to the startup menu------ I told him to take out the battery and let it sit over night and try again later------ Do any of you Wizards have any other input. This is and old Gateway Pent II running XP Pro with 384 MB SDRAM 133.

Now where did this PW come from ??????? " system possessed"

Thanks

 

[Nodsu]

Once you have cleared the BIOS you have to put meaningful settings back in there.. Try going into BIOS setup and loading failsafe or optimal defaults.

Besides, if you get into the Windows startup menu then you are already past the BIOS and your problems are with Windows.