Computer Problems

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DulaxTwo7

Posts: 36   +0
Hey guys, I hope you can help me out again. This time Im working on my buddies computer. I can't go two minutes without a adult pop up. There are other virus here as well which I can't do anything with. here is the HJT log.
thanks
alex
 
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

Viewpoint
Viewpoint Toolbar

Close control panel.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gophersearch.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gophersearch.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.gophersearch.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gophersearch.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gophersearch.com/

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll

O2 - BHO: ohb Class - {E8888041-B24A-4B0B-911B-12B018E43F21} - C:\WINDOWS\system32\rlmtcs.dll (file missing)

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll

O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

O16 - DPF: {4FE89055-5300-469E-AFAD-DEB3181EDE76} (PearsonAsstX Control) - http://www.mathxl.com/applets/PearsonInstallAsst.cab

O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/DeltaCVX.cab

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\Program Files\Viewpoint Delete the entire folder.

Reboot into normal mode, turn system restore back on and rehide your protected OS files.

Post a fresh HJT log and let me know how your system is running.

Regards Howard :)

This thread is for the use of DulaxTwo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
This may be the last post. I think the system is running pretty good. Here take a look at the HJT log. Thanks again,


alex
 
You`re running more than one antivirus programme. This is not recommended, will slow your system down and can cause conflicts. I suggest you uninstall one of them asap.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

smss.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O4 - Global Startup: Free WebSite Tools.lnk = ?

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\WINDOWS\smss.exe

Reboot into normal mode, turn system restore back on and rehide your protected OS files.

Post a fresh HJT log.

Regards Howard :)

This thread is for the use of DulaxTwo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
It wouldn't let me delete the smss.exe process, and there was nothing with that on the C drive. here is the latest HJT log.

alex
 
Download the Pocket Killbox programme from HERE. Extract it to your desktop.

Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

This is the filepath you need to enter into killbox.

C:\WINDOWS\smss.exe

Once your system has rebooted, post a fresh HJT log.

Regards Howard :)

This thread is for the use of DulaxTwo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
saw the VPN stuff in the log. tell your buddy to say off the VPN untill the clears-up!

The VPN connects behind the remote firewall and all kinds of C*%$ will flow into
that network.
 
The file I told you to delete has reappeared as a 023 service. Hopefully, we`ll get it this time.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Click start/run and type services.msc into the run box and press the enter key.

When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

Windows Management Updater

Close the services window.


Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

smss.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O23 - Service: Windows Management Updater (WinManUpdater) - Unknown owner - C:\WINDOWS\smss.exe (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\WINDOWS\smss.exe If the file isn`t there, don`t worry.

If it is there, but wont let you delete it, use KIllbox to delete the file.

Reboot into normal mode, turn system restore back on and rehide your protected OS files.

Post a fresh and hopefully final HJT log.

Regards Howard :)

This thread is for the use of DulaxTwo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
Bugger it`s still there.

Download the Avenger from HERE and save it to your desktop. Extract it but Don`t run it yet.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html


Click start/run and type services.msc into the run box and press the enter key.

When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

Windows Management Updater (WinManUpdater) <Either of those service name should be disabled.

Close the services window.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://wm3.d.umn.edu/horde/imp/?webmail3=96968c84792853fe4b69340e3a9c2c33

O23 - Service: Windows Management Updater (WinManUpdater) - Unknown owner - C:\WINDOWS\smss.exe (file missing)

Click on the fix checked button.

Close HJT.



1. Download the attached avengerscript.txt and save it desktop

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Now, start The Avenger program by clicking on its icon on your desktop.

Under "Script file to execute" choose "Load script from file".
Now click on the folder icon which will open a new window titled "open Script File"
navigate to the file you have just downloaded, click on it and press open
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.

3. The Avenger will automatically do the following:

It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

4. Please copy/paste the content of c:\avenger.txt into your reply.

when it reboots and post a fresh HJT log.

Regards Howard :)

This thread is for the use of DulaxTwo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
heres the lastest. Pretty sure its still there how ever. It just won't die.


Logfile of The Avenger version 1, by Swandog46
Running from registry key:
\Registry\Machine\System\CurrentControlSet\Services\kkojehar

*******************

Script file located at: \??\C:\Documents and Settings\qaahfahg.txt
Script file opened successfully.

Script file read successfully

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:



File C:\WINDOWS\smss.exe not found!
Deletion of file C:\WINDOWS\smss.exe failed!

Could not process line:
C:\WINDOWS\smss.exe
Status: 0xc0000034


Completed script processing.

*******************

Finished! Terminate.
 
Yes, It`s still there.

Try this.

Run HJT and click on the config button, followed by the misc tools button. Click the Delete an NT service button and type WinManUpdater into the box and press ok. Follow the directions.

See if that kills it.

Regards Howard :)

This thread is for the use of DulaxTwo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
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