computer restarts when playin games!

By Kitty24328
Nov 20, 2004
  1. i just bought this computer and it is acting weird. my friends have the same comp n theirs if fine, we told the guy to make it really fast so we can play the sims 2 and he did and the game worked really good and all of a sudden every game i had restarted before it loaded. The guy who looked at my computer make the sims open in a window instead of full screen so it started working again but i bought the new roller coaster tycoon game and its doin the same thing... i was wonderin if maybe i have a virus or something? i scanned it with many scanners n it didnt say i had anything, im going to post a hijackthis log because it seems that it is what others are doing, please help me cuz i really wanna play my games. also my video card is a radeon 9550, i updated a driver for it too.. and it is supposed to be good for the games i play.. so i dunno why it doesnt work, if u need any other information i will post it. Thank you.. Kristen :confused: :eek:

    StartupList report, 11/20/2004, 10:54:04 AM
    StartupList version: 1.52.2
    Started from : C:\Documents and Settings\Kristen Rosa\Local Settings\Temp\Temporary Directory 1 for\HijackThis.EXE
    Detected: Windows XP (WinNT 5.01.2600)
    Detected: Internet Explorer v6.00 (6.00.2600.0000)
    * Using default options

    Running processes:

    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\LimeWire\LimeWire 4.0.8\LimeWire.exe
    C:\Program Files\AIM+\AIM+.exe
    C:\Program Files\AIM\AIM95_c2\aim.exe
    C:\Program Files\AIM+\AIM+.exe
    C:\Program Files\AIM\AIM95_c3\aim.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Kristen Rosa\Local Settings\Temp\Temporary Directory 1 for\HijackThis.exe


    Listing of startup folders:

    Shell folders Startup:
    [C:\Documents and Settings\Kristen Rosa\Start Menu\Programs\Startup]
    RollerCoaster Tycoon 3 Registration.lnk = C:\Documents and Settings\Kristen Rosa\Local Settings\Temp\{0DB3ED8F-51E3-4FEC-95EE-DEC2C0A83FDE}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe


    Checking Windows NT UserInit:

    [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    UserInit = C:\WINDOWS\system32\userinit.exe,


    Autorun entries from Registry:

    ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    Zone Labs Client = "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"


    Autorun entries from Registry:

    AIM = "C:\Program Files\AIM+\AIM+.exe" -cnetwait.odl


    Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

    Shell=*INI section not found*
    SCRNSAVE.EXE=*INI section not found*
    drivers=*INI section not found*

    Shell & screensaver key from Registry:

    drivers=*Registry value not found*

    Policies Shell key:

    HKCU\..\Policies: Shell=*Registry key not found*
    HKLM\..\Policies: Shell=*Registry value not found*


    Enumerating Browser Helper Objects:

    (no name) - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
    NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}


    Enumerating Task Scheduler jobs:

    1-Click Maintenance.job
    Norton AntiVirus - Scan my computer - Kristen Rosa.job
    Symantec NetDetect.job


    Enumerating Download Program Files:



    [HouseCall Control]
    InProcServer32 = C:\WINDOWS\DOWNLO~1\xscan53.ocx

    [AvxScanOnline Control]
    InProcServer32 = C:\WINDOWS\DOWNLO~1\BITDEF~1.OCX

    [ActiveScan Installer Class]
    InProcServer32 = C:\WINDOWS\Downloaded Program Files\asinst.dll

    [Shockwave Flash Object]
    InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx


    Enumerating ShellServiceObjectDelayLoad items:

    PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
    CDBurn: C:\WINDOWS\system32\SHELL32.dll
    WebCheck: C:\WINDOWS\System32\webcheck.dll
    SysTray: C:\WINDOWS\System32\stobject.dll

    End of report, 5,699 bytes
    Report generated in 0.329 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /full - to include several rarely-important sections
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only
  2. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Welcome to TechSpot

    Download and install the following 4 programs, each in their own permanent directory:
    Spybot S&D , let it "immunise" your PC, takes only a few seconds.
    Adaware Personal SE

    Before running any of the above, always make sure you have the latest program-versions,
    and do an online-update in Adaware and Spybot for the latest definitions.

    Reboot in Safe Mode (press F8 a few times upon booting).
    If you have "BeginToSearch" etc. run CWShredder first and let it fix whatever it can.
    If not, run Adaware, then Spybot. Let them each fix whatever they can.
    Then reboot again in Safe Mode.

    Now run Hijackthis with NO other programs open, but DON'T let it do anything yet.
    Make sure you have read TomCoyote's instructions on HJT !!
    Copy and paste the proper HJT report here in this thread. We may be able to help you further.

    Also, your Windows XP is hopelessly outdated. You will need to install ServicePack 1 at least.
    Then Let Windows do all its automatic updates.
  3. Kitty24328

    Kitty24328 TS Rookie Topic Starter

    its me again

    i had a few of those programs.. all of a sudden my comp totally died on me, internet wise... my router would not give me a connection n i know it works fine, i had a friend come over and get rid of everything n he installed windows again.. a better windows xp, so now im back n running, he also made it so that all those virus/adware programs scan ever night to make sure nothing happens again, and also my computer would alway sget kicked off and when the router did work, it was always very low when i was online, now it is very good. My games are installed again and they all work. I am going to take care of this now. But thank you for the response! i just couldnt read it in time cuz i couldnt get online but its perfect now :grinthumb
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