Constant problems when browsing files

[Thalin]

Hey,

I am having constant problems when viewing all my files and folders on my pc, which started about a month ago.

It started with a message from Dr Watson, talking about an error report. When I clicked don't send it just froze my PC. After disabling Dr Watson I got the same error but with it just saying Windows Explorer has encountered and error etc, but this one dosn't seem to crash my PC, although explorer.exe does restart (loss of start menu for a few seconds). Now I am either getting the Windows Explorer Error or an explorer.exe error, telling me about referenced memory and that it could not be read.

What's even more strange is that even after a Windows reformat, I still have the problem. I have also scanned the disk for errors on bootup but to no avail.

Heres a screenshot of the last error http://img.photobucket.com/albums/v465/ThalinRPG/helpme.jpg

-- Verbose HJT removed --

== Read: the stickies ==
== Do NOT post your HJT log in this forum ==
== Post HJT logs as .TXT attachments only ==

 

[fastco]

You HJT file looks ok except for one entry. Download install and update Adaware from www.lavasoft.com. Restart your computer in safe mode.
Turn of System Restore
GO to My computer, Tools, Folder options and View. Click View Hidden Files and Folders.

Run HJT with nothing else running and put a check mark next to

O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.11) - http://gameadvisor.futuremark.com/global/msc311.cab

Click fix
Close and run Adaware and remove all things found.
Restart the computer and turn System Restore back on...Post a fresh HJT log as a text file.
If you are still having windows problems click Start, Run and type SFC.EXE /SCANNOW If that finds errors you will need your WIndows CD to repair what is found.

 

[Thalin]

Don't worry about the GameAdvisor thing, it is something I installed myself, and it had the same problems before installing it.

Any other ideas?

 

[Spike]

Check your Event Log for any recent entries, ones that recur at arount the times that your problems have occured, likely shown with red cross icons, or exclamation marks at the very least. Tell us what you find.

 

[Thalin]

There are 3 entries around the time of the error.

http://img.photobucket.com/albums/v465/ThalinRPG/error1.jpg

http://img.photobucket.com/albums/v465/ThalinRPG/error2.jpg

http://img.photobucket.com/albums/v465/ThalinRPG/error3.jpg

 

[Thalin]

Anybody help me?

 

[fastco]

Alright lets see if we can figure this out. Click Start, Run and type

SFC.EXE /SCANNOW

If it finds any errors you will need your Windows CD. If that does nothing to help install the recovery console to your computer, boot the computer and go into the recovery console and do a CHKDSK /F to check the disk and fix any errors found, then run a FIXMBR to repair the Master Boot Record. Restart the computer and see if you still get errors. If you do I would recommend Deleting the partition, doing a full format and installing Windows all over. I know you did that already but I have had problems when I didn't delete the current partition for some reason and then create a new partition in the unpartitioned space.

This will explain how to install the recovery console if you don't already know or have it installed.
http://support.microsoft.com/kb/307654/

 

[Peddant]

If you have.AVI files and Divvx -

Go to Start/Run/ type regsvr32 /u shmedia.dll

OR download this http://download.divx.com/divx/DivX521XP2K.exe

See HERE

--------------

If the freeze occurs when your right clicking -

It`s usually a faulty Explorer shell extension put in the right click menu problem.Known culprits include Photoshop,Divvx and Spysweeper.

1.Go to Regedit

2.Key HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

In this key, all shell extensions are listed which work with all files. The * is a real star, it does not mean 'any key' here!

3. Choose "Registry" - "export registry", so you can revert your changes later. Choose to export only the selected branch.

4. Now delete one context menu handler after the other, and then try each time in (Windows Explorer) whether right click works again. This way you should find the defective extension.

5. When you have found it, you need to double click the .reg-file created above to restore all shell extensions, and then delete only the malfunctioning extension.

You may have to repeat this with the keys

HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers

or

HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

If the error happens with directories or with virtual folders.

From - http://www.ghisler.ch/wiki/index.ph...C_causing_crash

 

[Thalin]

If you have.AVI files and Divvx -

Go to Start/Run/ type regsvr32 /u shmedia.dll

This seems to have worked, fingers crossed Thanks!