Cookies? Files ? Etc ? Problem !

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REDZED

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Sorry if I am in the wrong area for this problem.Whats happened is

Tesco online:When trying to log in it just keeps returning to log in page when correct username and password entered.

PayPal :can't log in error 3014 (says I need to enable cookies)

Ebay :try to leave feedback for items but (Input Error ) comes up.

All this seems to have occurred at same time.I have gone to TOOLS > INTERNET OPTIONS > DELETED FILES + OFFLINE CONTENT. I have also checked to EVERY VISIT TO PAGE under security. I have followed these instructions from tesco but no joy.

As you have no doubt realised I am not a computer wiz so will really appreciate any help to rectify my problems.(in simplest terms please,yes I' thick)

Look forward to any helpfull messages,sorry for being a pain,all the best.
 
Hi
first I would go through all the various settings for security and privacy and set them all to default.
when you cleared the files in tools>internet options>etc, did you change anything else?
You don't tell us what your internet security package is - chances are that this might have settings that could cause this if not set properly.
Cheers
 
Big Thumbs Up For Techspot Members Help

Hi,
Can't thank you enough.I went to the 4 security settings and set them all to default and now everything is functioning fine again.

Settings as follow INTERNET : MEDIUM.
LOCAL INTRANET :MEDIUM - LOW
TRUSTED SITES : LOW
RESTRICTED SITES : HIGH

Will these settings be ok ?

Sorry I hadn't mentioned my add on security ,it is Panda Platinum 2007.

Thanks once again ,your a star. All the best,John. (REDZED)
 
Oh Dear , Sorry !

Sorry,
Looks like I posted too soon. Nothing in settings is different all on default
Internet :Medium
Local Intranet :Medium-Low
Trusted Sites :Low
Restricted Sites :High

Privacy is set :Accept all Cookies :Low

But now got same problem mentioned in earlier post with Tesco Online (log in),
Paypal (log in) & Ebay (feedback)

Once again ,sorry to ask for your help.
All the best,REDZED.
 
Cracking up.

Hhti,
Thanks for your response.I left everything else and then set privacy to medium,unfortunately still the same.
Please feel free to send further advise (doing my head in,as it seems stupid how it went alright after doing as requested last night,then gone back again)
Wish I knew more.
Thanks for your help. Please help anyone.
 
Still Struggling !!!!!

Hi,thanks for the paypal link ,no joy from them yet.

Just wondered if after telling everyone this it might narrow the problem down.

Went over to my sisters at weekend and used her computer and logged onto Tesco online,paypal and
was able to leave feedback for my ebay using my normal passwords etc.So its obviously my computer but ???????????????????????.
As I say I'm not a wiz at computers so please help.
Thanks Again.
 
get a command prompt (run->cmd) and enter
ipconfig /flushdns
now reboot

when the system is available, try the tesco login
 
Command Prompt ,etc.

Thankyou for your response,sorry for being so thick.Can you tell me step by step procedure for carrying this out ? Thanks
 
Start, run, type 'cmd ipconfig /flushdns' (no quotes), reboot

Can also type 'cmd /k netsh winsock reset' afterwards
 
Hammer job ?

Hi,thanks again.Carried out both procedures & no joy.Feel like taking a hammer to it.
??????????????
 
Thanks

Hi, Just a quick question.I'm running Panda Platinum 2007 protection,would this not have protected me or shown if an infection was existing in a report.Sorry for being a nuisance.
 
this is the $64,000 question for all AV products -- will my xyz AV protect and/or
correct virus abc?

the answer is -- undetermined. Not every product finds all viruses.
heck NO product finds ALL viruses!
 
Hi jobeard,
Sorry I havn't been around to reply (40 Yesterday).Done a full system scan and nothing showing. What would you advise ? Thanks for your help.
 
try accessing the site from a different login (ie other user account with limited rights)

try a different browser (Firefox or Opera)

if either of the above solve your problem, then the issue is isolated to the browser you are using.

if you believe there's an infection (which is infrequently the case with site access issues)
try other virus scanners, such as http://housecall.trendmicro.com/
 
Thankyou !

Hi jobeard.
Just downloaded Firefox and used that browser for all 3 and was successfull with all three,thankyou.
Could you tell me what this means regarding my system ? Remember I am a complete novice & know very little ,so in the simplest terms please.
Thanks.
 
don't feel too bad; this has happened to many people.

First, this should help you understand why so many people dump on IE and
scream, "Forget IE and use some other browser". IE is just to easy to attack.
You will still need IE for security updates from security.microsoft.com, but just
restrict your usage of IE to exactly and only that -- use your Firefox or Opera
as your default browser and you will be fine :)

Get a copy of Spywareblaster from www.javacoolsoftware.com
This will protect you from known and intrustive ActiveX programs -- the very stuff
that contaminates IE! Update it once/month and forget it; it has no runtime
program, but updates the registry for the blacklist.

Modify your IE settings like this;
Tools->Options
under Temp Internet files->settings
click View Files and then click on the column head type
find all JScript Script and delete ALL of them

next View Obects; there should be very few!
I recommend you keep:
  • All references to Java Runtime
  • Office Genuine Advantage Tool
  • Office Update Engine
  • WUWebControl Class
and delete anything you do not understand. If it's really necessary, it will get
reloaded some other time.

As for security settings, here's what I have for IE which are not default values:
auto prompt ActiveX=Enable
Binary & Script=Enable
Download signed ActivX=prompt
Download unsigned ActiveX=disable
Init and script ActiveX marked not safe=disable
Auto prompt file d/l=disable
Access data sources across domains=disable
Allow scripting OE controls=disable
Allow script-init windows w/o size ...=disable
Allow restricted protocols=prompt
Display mixed content=prompt
Drag/Drop copy paste=prompt
Install desktop items=prompt
Launch in IFRAME=prompt
Web sites can navigate to this zone=prompt
Auto login ONLY in intranet zone
 
Thankyou for your time & patience.

Hi jobeard.
I have done eveything you advised 1/ Downloaded Spywareblaster. 2/Deleted unwanted internet files. 3/Put settings as you listed.
As for the Objects ,all that was in there was Shockwave Activ 4 kb & Shockwave Flash 8 kb. Should these be removed ?

Thankyou for all your help,all the best, REDZED.
 
sounds good. be sure to update Spywareblaster at least monthly and immunize
your system each time.

the shockwave files are just fine.
 
I've seen this problem before. Do the following:

Start -> Control Panel -> Internet Options -> Content -> Clear SSL State
 
almcneil said:
I've seen this problem before. Do the following:
Start -> Control Panel -> Internet Options -> Content -> Clear SSL State
very interesting. MS article describes the issue.

Yet another reason to avoid IE; there's no reason that the certs should have been saved!
To establish a GOOD SSL session, you always want to fetch the cert from the server afresh.
 
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