Dell CD drive problem

[cpete]

I have a Dell Dimension 4500, Windows XP

The CD drive suddenly stopped working, does not light up, but does show up in the hardware profiles.

In the Properties box, the following appears:

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Any suggestions about what I should try first?

thanks from a newbie

 

[N1Hawk]

have you tried to remove and reinstall the device drivers for the cd-rom

 

[cpete]

should I uninstall the driver or just update?

 

[N1Hawk]

uninstall the driver

 

[iss]

It sounds like your CD drive has bit the dust.