Dell CD drive problem

By cpete ยท 4 replies
Dec 1, 2006
  1. I have a Dell Dimension 4500, Windows XP

    The CD drive suddenly stopped working, does not light up, but does show up in the hardware profiles.

    In the Properties box, the following appears:

    Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

    Any suggestions about what I should try first?

    thanks from a newbie
  2. N1Hawk

    N1Hawk TS Rookie Posts: 222

    have you tried to remove and reinstall the device drivers for the cd-rom
  3. cpete

    cpete TS Rookie Topic Starter

    should I uninstall the driver or just update?
  4. N1Hawk

    N1Hawk TS Rookie Posts: 222

    uninstall the driver
  5. iss

    iss TechSpot Chancellor Posts: 1,994

    It sounds like your CD drive has bit the dust.
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