Can anybody help??? whilst using the pc, a message came up to say the anti virus was turned off and that the computer could be at risk. i tried several times to switch on the anti virus and failed. i then tried reinstallin the antivirus, but it still would not work. I then received a blue screen error page stating that there had been a fatal system error! the pc switched itself off, and since then, when i try switching it back on...i get a black screen for approx 1 second and then it shuts down again. i contacted dell, who took me through some steps, and they said that it was the psu that had failed. i bought a new one and tried it....still the same problem. i contacted dell again and they took me through some more steps....now they say its the motherboard thats the problem. i havent got a clue what im looking for in order to buy a new one, or how much this is goin to cost. Would i be better off buying a new pc or should i trust Dell and buy a new motherboard??
please help if you can......thank you..xx
please help if you can......thank you..xx